Jane Muller, Lcsw-C Email & Phone Number

Philadelphia, Pa, Us

Driving employee engagement and retention by advising and coaching people managers on employment matters including policy interpretation, HR procedures, employee conflicts, and performance management. Working to identify, analyze and implement resolutions to complex and highly sensitive employee relations issues while partnering with HR Business Partners and Legal to ensure a fair and consistent workplace. Enabling teams and individuals to to thrive by inspiriting commitment to shared goals and recognizing performance.

Baltimore, Maryland, Us

Established and lead a diverse team of employee relations partners in warehouse, retail and corporate business units who develop and implement solutions that address critical employee relations issues with the goal of creating a fair, and inclusive workplace.

Baltimore, Maryland, Us

Established a global leadership development strategy and created a center of excellence for leadership development activities to improve leadershp capabilities in the organzation. Created structure for, and executed the creation of global Employee Resource teams leading to overall improvement in employee engagement and reduction in attrition. Provided consultation to HRBPs on the full-cycle of talent development processes, organizational development and team engagement initiatives.

Baltimore, Maryland, Us

Provided full range of HR Business Partner services to the Global eCommerce team. Talent review, succession planning, worforce planning, employee relations, engagement activities, performance management, leadership development and employee coaching. Provided consultation to business unit executives to develop and implement organizational, team and leadership development programs, assess internal talent, and create strategies to attract and retain top talent.

Baltimore, Maryland, Us

Responsible for the design, development, delivery and evaluation of unrivaled customer service training to the eCommerce contact center, returns and operations teams. Designed and delivered team builing activities to warehouse and corporate teams to improve overall employee engagement and culture.

Frisco, Texas, Us

Responsible for designing training programs for customer service teams and clinicians in the managed care industry. Participated in systems implementation and migration at several locations across the country.

Msw, Clinical Social Work

Bs, Psychology