Front Desk Attendant
CurrentKeeping front desk tidy and presentable with all necessary material • Greeting and welcoming desks as they approach the front desk • Answering questions and addressing complaint • Made reservations confirm reservation, and cancel reservations when needed.• Compute guests bills and post charges.• Created incidents report, daily activity logs and other documents.• Processed credits cards, and accept cash.• Enforced hotel rules and regulations. • Answered calls and direct calls to appropriate parties. • Fixed meetings for management.• Acted as liaison between guests and management.