Responsible for performing Human Resource related duties on a professional level. Work in conjunction with the Store Manager and Market HR Managers. Responsibilities include: recruitment/employment, associate onboarding orientation, policy implementation, utilizing and sharing digital resources that promote adoption technology services, especially in the areas of benefit information and Walmart policies and practices.

• Schedule, coordinate and track work crews on present and future projects. Make smoothtransitions between projects and customers while keeping all working and customers/jobsflowing. • Coordinate subcontractors (special glass cuts, trash pick ups, etc) needed to complete project.• Coordinate projects of work in progress, next in line to be completed (along with assigned crew).• Track projects labor worth to make sure the company is on-track and prospering.• Blog, tweet, send out thank you's with requests for google reviews to keep company name highon SEO list.• Accounts payable• Set up and maintain customer incremental payment schedules for larger projects/contracts.• Settle up payments/payroll with crews upon contract completion while maintaining accuracy ofmaterial receipts, customer payments, crews contractual percentage.• Maintain relationships with on-going contracts/customers (yearly maintenance, gutter cleanings,power washing, etc.)• Answer all incoming calls, sorting between service areas and skill set/compatibility. Schedulequote dates and maintain companywide calendar. Follow through with customer confirmation foron-site quote meet, confirm quote is sent out in timely manner, customer confirms receipt andanswer any questions.• Once quote accepted, send out contract in Adobe e-sign to ensure all parties are in agreement.• Monitor company emails, messages, calls, leads from web site for emergent response and futureprojects.• Acquire special equipment needs (large truck rentals, scaffolding, dumpsters, etc)• Purchase materials needed for projects in process.

Management and training of Sales Division. Responsible for all incoming inquiries, closing sales and pre- and post-sale customer service utilizing Google Apps for company-wide calendar, documents, sales information, etc.

Greeting all incoming customers and escorting them through the Granite, Natural Marble and Quartz Stone Exhibits providing information/knowledge on the pros and cons of different stone types and textures, cleaning and maintenance, individual services available, etc.Maintain customer service to Outside Sales Staff and Builders with Majestic Accounts. Schedule facility walk-throughs and assist their customers in their selectionsInitiate conversations and listen to customer preferences to determine the right selection for their homes and desiresGenerate Quotes and Job Orders from various incoming sourcesAttend morning staff meetings with multiple divisions representing office/administrative staffDesigned electronic company-wide support notes to assist the many vendors contracts and their special needs

Complete initiation, management and training of Sales Division including set-up and utilization of Google Apps for company-wide calendar, documents, sales information, etc.Responsible for closing sales and pre- and post-sale customer service

Created proposals and negotiated contracts resulting in sales growthHandled all facets of AR/AP proceduresOversight and project management for all ongoing contracts from bidding to completionConducted scheduling, payroll and new sales closing Generated leads through innovative marketing and advertising effortsResponsible for creation of employee handbook and standard operating proceduresEnsured compliancy with all local, state and federal codes and permitting as well as OSHA

Liaison and Software Support for twenty-two health care plans and nationally managed care consultant groupsDatabase analysis on: Plan network capabilities, quality of care/disease management issues, completeness and responsiveness to data requestsQuery via Microsoft Access and in-house Oracle database supporting Requests For Information (RFI) and Network Management benchmarking projects Prepared and demonstrated both oral and visual presentations to plan representativeWorked in conjunction with Data Quality Analysis, Sales and Network Management

Database Lead for tailor-made provider relations database utilizing GUI interfaceResponsible for coordinating the work of four database analystsCompany resource and liaison on design and use of company databaseProvided training and supervision of all database new and temporary employeesQuality control maintenance and monitoring of all data entering the systemDeveloped strategies to improve defined work areas by space and process managementPreparation of management reports, presentation and training materials Responsible for generating sales and interest in the HealthPlus65 Medicare product