Jane Pate Email and Phone Number

Running a busy GP practice with 9 GPs, Dental, Urgent Care and Xray facilities as well as Allied Health. Managing five permanent and twelve casual reception staff to ensure the smooth running of the reception desk. Ensuring that the GP’s were happy and dealing with any issues they may have. Managing monthly meetings with doctors, dentists, reception staff and nurses. Sorting of medical reports, subpoenas and transferring medical records. Dealing with all complaints, from patients and staff. Ensuring rosters are correct and up to date and deal with any sickness and holiday cover, fortnightly timesheets/payroll. Implementing policies and procedures, WIP/PIP, debtors for the practice as well as invoicing, budgets and accreditation along with health and safety.

This is a contract position covering holiday leave within the Mental Health office. Duties include general administration for the team. Updating stats daily, including weekly minutes. Updating system with client details and ensuring everything is correct. Discharging patients to their GP or other facility and dealing with activations. Booking and cancelling appointments as well as liaising with patients regarding importance of appointment, COVID rules and rebooking when necessary. Plus, all general admin duties including covering reception, filing, faxing, etc.

This is a busy position ensuring that all projects are delivered on-time, within scope and budget. I am responsible for developing detailed project plans to monitor and track progress of various projects, manage changes to the project scope, project schedule and project costs and report to Project Manager as necessary. Maintain relationships with clients and sub-contractors as well as liaising with engineering and admin staff regarding timeframes and drawings. Develop spreadsheets and diagrams to be shared with clients as well as other staff members. Manage contacts, meetings and appointments using CRM system and Outlook calendar. Attend various client and staff meetings for each project, take minutes and updates task schedules as needed as well as general secretarial duties, including payroll and maintaining document control to ISO 9001.

This is a busy roll which includes running a busy reception and managing reception staff and nurses. Answering all incoming calls and booking appointments for four doctors as well as four allied health workers. Billing and cash handling as well as eftpos and HICAPS. Collating medical reports once accounts have been settled. Dealing with Medicare claims and queries as well as processing payments. Scanning of medical records to appropriate doctor and patient file as well as incoming faxes and post. Weekly management meetings discussing targets and marketing strategies. Updating monthly newsletter and patient information board. Regular meetings with medical reps and promotional contacts. Fortnightly payroll for both doctors and staff as well as surgery reports.. Writing of doctor reports, chasing debtors and ensuring the surgery is running efficiently by dealing with general patient enquiries and complaints.

To provide support to the Operations Manager of this resources recruitment company. Booking meetings and co coordinating diaries using outlook, all aspects of recruitment for tradesmen and women including processing paperwork for mine sites and ensuring they have a smooth transfer from site to site. Booking of all flights for up to 30 personnel as well as organising rosters to ensure a complete workforce is available. Processing all timesheets for payroll and logging all hours for fortnightly pay run. Updating and maintaining our policies and procedures and also ensuring our various databases are up to date, and all HR information is logged and saved efficiently as we all work remotely. I also liaise with other administrators at various mine sites regarding our personnel, as well as maintaining a good client relationship with supervisors and managers.

Project Secretary/Office ManagerExecutive support to the General Manager, Iron Ore, Environmental Manager and Chief Geologist in all aspects of their work, including managing and coordinating diaries on outlook, screening of calls, booking all flights and accommodation, preparing reports and submitting expense reports and coordinating all purchase orders. All office management including overseeing all administrative processes, HR administration, ordering stationary, budgets and AXTAT as well as organising an office move. Supervision of administrative and reception staff. Initiating site policies, budgets and contracts as well as dealing with site logistics, including rosters, flights, timesheets and vehicles for around 60 people on FIFO.

To build the business from the ground up through telesales and marketing local businesses. Running a busy reception answering the phone and booking appointments, call screening, ordering parts and collecting when necessary. Managing the workshop diary, typing all quotations and invoices. Liaising with insurance companies and developing all administrative processes and initiating policies in accordance with OHS. Deal with all customer queries and complaints. Manage sales and purchase ledger, including quarterly GST and BAS. HR and staff management, including timesheets, bonuses and payroll as well as general office duties.

Provide executive support to the Global Hair Colour Manager. General typing, international travel booking management, diary management, checking emails and sorting priority of workload as well as logging and processing all mail. Lodge all business expenses and answer and monitor all incoming calls. Type all correspondence including confidential reports and liaise with the other Global Managers in the UK, USA and Europe. Research and compile ideas and create a PowerPoint presentation for the Marketing meeting. Assist in creating the major presentation with the Global Manager.