Jane Petricka Email & Phone Number

Dallas, TX, US

Developed and Implemented Chatbot Solutions for Enhanced Customer Experience - As a CX Specialist, I lead the development and successful implementation of cutting-edge chatbot solutions across multiple brands. Tracked KPIs and Metrics to Enhance Customer Success - I played a pivotal role in driving customer success by creating and generating comprehensive.

Empowering the Voice of the Customer Internally - As an advocate for our customers, I made it my mission to champion their needs within the organization. Driving Customer-Centric Growth - My commitment to delivering an exceptional customer experience fueled our growth and success. Spearheading Customer Journey Mapping and Process Improvements - I took.

📈 Unleashing the Power of GSuite for Data Analysis and Presentation 📈As a Data-Driven Analyst, I harnessed the full potential of GSuite to analyze, manipulate, and present data with precision and efficiency. By leveraging GSuite's tools, I transformed raw data into actionable insights, empowering stakeholders to make informed decisions that fueled business.

- Consistently exceeded agent expectations, achieving high CSAT, One Touch %, and Interactions per day.- Demonstrated a deep understanding of the product, offering effective workarounds and escalating urgent issues to L2 teams.

Austin, Texas

Lead youth volleyball teams through practice and encouraging competition. Created a strong focus on mastering the basics. Demonstrate the importance of being a team player and participating in a team within sports and outside in their personal lives.

Austin, Texas Area

Opened the full restaurant to operate throughout the day.Closed, cleaned and prepped for the next working day.Served 8-50+ large parties and can handle multiple tables.Helped other staff with running food/drinks and hosting. Trained new employees that were hired at the restaurant.

Austin, Texas Area

Coaching my team to exceed customer expectations and build loyaltyResponsible for training and onboarding new associatesUse resources provided to gain more knowledge on the brand and product to better sell merchandiseLead a team with organization and efficiency to process new merchandise while maintaining standardsMeasuring success with conversion, sales.

Austin, Texas Area

Guest Lead is a Selling Supervisor-Keyholder at Altar'd State, responsible for leading a team of brand representatives to meet and exceed sales goals.