Jane & Co. was founded by Jane Reid Sylvester, and is a trusted full-service branded merchandise, gifting, and fulfillment partner to many notable privately held to Fortune 500 companies, colleges, universities, and many non-profit organizations. These local and global entities include: The Coca-Cola Company, The University of Georgia, Chick-fil-A, Special Pops Tennis, Love Serving Autism, and Children’s Healthcare of Atlanta to name a few.

Special Populations Tennis Program, Inc. (Special Pops) is a tax-exempt 501(c)(3) organization that offers an adaptive tennis program specifically designed to share the lifetime sport of tennis with children and adults with intellectual disabilities. Programs offered free of charge to all skill levels, including those who have never played, include year-round tennis instruction, league play and tournament competition.Please contact me if you'd like to learn how you can support this non-profit group. Also, feel free to contact me if you know of a child or adult with intellectural disabilities who would enjoy playing tennis.MISSIONTo consistently provide a meaningful year-round tennis experience to children and adults with intellectual disabilities.VISIONTo provide every person with intellectual disabilities the opportunity to participate in a meaningful tennis experience!

Sales growth opportunities achieved with intentional and segmented marketing campaigns, large account relationship nurturing and improved customer experience recommendations.Identified and recommended technology improvements for e-commerce, digital catalog option, enterprise resource tracking.

ETS leverages their expertise in voice, data, cloud and security to deliver the ETS User Xperience for their customers to increase revenue, decrease expenses and/or increase productivity for companies and organizations. We came together in an agile, responsive business culture to serve companies and non-profit organizations with superior enterprise technology solutions and customer service. STRATEGIC OUTCOMES• Launched the proprietary six step operational accountability methodology - The ETS User Experience -for enhanced customer service by being more comprehensive and proactive for our customers' benefit.• Supported and directed the company’s agile and responsive culture and living out its core values: faith, family, trust, community service and customer service.• Coached and mentored the ETS team to support professional development to drive customer satisfaction and company growth.• Leveraged technology to improve sales and customer facing processes.

As a senior business leader, I led the organizational growth of a successful family-owned small business of $10m in annual revenue to $20m within 10 years. With concerted effort and team collaboration, we were able to achieve double-digit revenue growth even in national economic down times. In order to manage this steady and structured growth, my key responsibilities included strategic planning for product innovation; managing sales and marketing team and processes; departmental oversight for human resources, operations, accounting, info tech, research and development. Also served as coach and mentor for mid and senior management leaders.STRATEGIC OUTCOMES• Salesforce and Pardot digital marketing integration• Hands-on involvement in ensuring successful implementation and integration of custom ERP with various applications including those on Salesforce platform. • Massive projects such as overseeing the full integration of the Accounting Seed financial software to a proprietary warehouse management system, Xerox VDP (variable data printing) software, barcode technology, Salesforce.com CRM, LivePerson, Pardot, ConnectShip shipping software and OCR scanning software• Launched an e-commerce ordering platform and countless other custom applications unique to mass personalized fulfillment that was synchronized to and from a sound database infrastructure.Company overview: Square 1 Art is a national company focused on children’s art-based fundraising who partners with public and private schools with an emphasis on elementary students. We believe the arts are the foundational building blocks for all other educational disciplines.

STRATEGIC OUTCOMES• Increased profits 23% and customer base 25% through strategic restructuring of sales team and focusing on sales goals, policies, and procedures.• Restructured compensation (rolled out a commission structure) and motivated employees through team approach to venturing out and engaging customers• Vetted and implemented Salesforce.com that tripled sales productivity by improving sales lead management, opportunity conversion, qualified account retention, and outbound activity to empower sales representatives to be more profitable, organized, efficient, productive, and transparent• Exponentially powered up professionalism of company by helping owners understand both business and customers better and by helping identify and improve sales processes• Developed a percent profit per invoice process to determine which customers were profitable and why• Spearheaded ongoing “voice of customer” surveying of school contacts and online customers to gain valuable insights to drive improvements

KEY RESULTSReceived District Award for Distributor of the Year, 2006Medical Edge Technologies was an exclusive distributor of spinal solutions from Depuy SpineTERRITORY MANAGER• Worked with top level executives, neurosurgeons and orthopedic spine surgeons• Increased sales within territory 500% within 12 months.• Grew sales in territory from approximately $100K to $1.5M over 3 years.• Exceeded sales quotas every year.• Locked in consistent business by proactively pursuing surgeon development, championing product specialists, and providing one-on-one corporate attention.OSTEOBIOLOGIC SALES SPECIALIST• Launched comprehensive Osteobiologic portfolio in metropolitan Atlanta including best-in-class products that help achieve spinal fusion.• Grew sales to $250K within 6 months.

KEY RESULTS• Grew sales to over $11M for five products (Celebrex, Bextra, Zoloft, VFEND, and Diflucan)• Exceeded sales quota every year and every quarter.• Catapulted product portfolio regional ranking from bottom 10% to top 20% in a 12-month period despite largest managed-care (HMO) patient population in metropolitan Atlanta area.• First Sales Rep to win a major hospital “formulary victory” for critically ill patients to have a treatment option for systemic fungal infection that minimized side effects to the liver. This involved working with many layers of management in the pharmacy and administration to approve the addition of the drug VFEND to the formulary list which allowed doctors to prescribe it.• Boosted brand name and established solid relationships with customers (mostly physicians) through creative and unconventional techniques including week-long product blitzes featuring jingles for product “lunch and learn” meetings and dinner programs featuring entertainment from acapella singing group.