Jane Reiling Email & Phone Number

Iowa

Customer Service Representative, Dimensions Countertop Division: Responsible for processing data of new orders, and review of online orders for 4 plants in the continental U.S. and Canada.• Analyze and organize data, facilitating both written and verbal customer, in-house department, and plant inquiries.• Meet multiple daily deadlines for plant and warehouse manufacturing.

Iowa

Produce quarterly newsletters for an association management firm which includes layout, design, and proofreading.

Chicago

Total responsibility for production, distribution, data collection, inventory, and management reporting.• Produced and managed design, typesetting, printing and digital conversions of books(epub, Kindle, and Google) from manuscript to final product, annual reports, convention programs, CDs, and Government Health IT (GHIT) magazine, and its supplements; uploading metadata and files; developed the publications catalog; acquired distributed titles.• Developed production schedules for all products. Obtained all typesetting, design, and print bids, processed all purchase orders, invoices, and negotiated contracts.*Managed the print book fulfillment and ebook vendors, primary customer service contact;processed quarterly inventory and adjustments.• Managed two online book stores (print and ebook).• Implemented marketing programs from conception through execution.

Responsible for production of journals, direct mail, and collateral materials for major medical association. • Produced and managed the printing of a monthly journal, several supplements, books, and various projects including brochures, direct mail pieces, bellybands, posters, banners, exhibit booth materials, and similar collateral materials.• Managed the display and classified advertising sections in The DO magazine.• Established production schedules for editorial, art, production staff, and printers.• Managed billing and collections for advertising in two magazines. • Developed and maintained vendor relations including interviewing and evaluating vendors, freelancers, and consultants.• Obtained all print bids and negotiated contracts.• Performed quality control tasks reviewing proofs and signatures; prepared files for online platforms (HighWire).• Developed and administered the annual budget for the publications program.• Evaluated printing requests from in-house clients and provided production guidance.

Responsible for publication of specialty newsletters for all member and specialty members for 72,000 member society of nutrition and dietetics professionals.• Managed layout services, production, and distribution of quarterly and monthly newsletters, brochures, small books, promotional materials, and educational tools; established and maintained production budgets, schedules, and contracts; edited and styled newsletters and other publications; designed book covers for professional publications; developed art and production guidelines for newsletter services; trained and supervised junior level production editor; established an art and production archive system; provided advice and direction on design and layout projects to in-house clients; presented newsletter workshops to new editors and groups.

Bachelor’S Degree, Journalism

High School