Jane Rollo Email & Phone Number

Atlanta, Georgia, United States

Momcierge is a service-oriented company that helps busy families stay organized in their home, giving them a clutter free space which allows them to think more clearly, stress less, and feel less overwhelmed, which gives them more time for themselves and their families. As the Operations Coordinator and Lead Momcierge, I oversee hiring, training, and client billing. I provide household management and home organization to customers on a weekly basis. I take the lead on many larger whole home organizing projects, as the client liaison, and making sure my teammates are staying engaged and productive.

Atlanta, Georgia, United States

For just over 10 years, I have been implementing various aspects of event and project management that have maximized opportunities and generated positive revenue for Piedmont Park Conservancy. My career progression speaks to years of relevant experience, creative marketing, strategic budgeting and detailed processes. Some of my key responsibilities such as: strategically managing an annual budget of $1 million, serving as the staff liaison and logistics manager for the Earned Income Board Committee, customizing site visits to showcase perks and benefits of the park venue(s), streamlining sales and marketing processes for staff and clients, and maintaining/honoring compliance standards with the City of Atlanta and Piedmont Park.Some additional key accomplishments include:Effectively manages a skilled team of three in a highly visible multi-venue sales department. Annually creates/revises departmental marketing strategy as a way to generate leads and creatively showcase the benefits of Piedmont Park Conservancy. Serves as the staff liaison and logistics manager for the Earned Income Board Committee on a quarterly basis.Successfully streamlined department wide processes with new sales/event management software (TripleSeat).Revised client bar package opportunities to attract ideal clients and increase bar service revenue.Offers customized site visits to showcase perks and benefits of the park venue(s) which in turn allows for a smooth bookings process for roughly 5-10 prospective clients per week. Responsible for renewing and vetting preferred catering and vendor contracts.Promptly responds to leads via email and phone with rental information for four venues.Manages all contract issuance, addendums and payment reminders.Attends client walk-through meetings to finalize event details and prepare event folio for on-site event staff Manages all compliance logistics including: city permits, event applications and alcohol licensing.

Atlanta, Georgia, United States

Atlanta, Georgia, United States

My two years at the Georgia Aquarium were monumental and historical. Being a part of the inaugural planning, processing and logistics operations proved both rewarding and profitable. Initially my impact was conducive to fundraising programs including FishScales and 4R where I managed event volunteers, small planning committees and engaged with over 100 staff members. Ultimately, my role escalated to successfully increase founding membership by 23 members generating $115,000 for research and education programs. Some additional key accomplishments include:Managed large events that averaged anywhere from 150 up to 1000 attendees. Managed event volunteers, host/planning committees (20 ppl) and over 100 aquarium staff members during internal fundraising events Secured sponsors, auction donations and in-kind donations for several special events Managed and delivered receivables to sponsorsCoordinated and executed all logistics for stewardship eventsIncreased sales through outbound marketing efforts to local community including corporate participation, brochure placement in local establishments, and special event and festival participationEffectively managed the customer call center

Atlanta

This was an exciting job experience and the catalyst to understanding customer service and being an ideal hospitality representative for the City of Atlanta. The Atlanta Convention & Visitors Bureau was one of the optimal gateways for tradeshows, meetings, family reunions, and conventions looking to book hotels throughout the city and large venues such as the Georgia World Congress Center (GWCC). For most of my tenure, I served as the liaison between associations (clients), sales department, ACVB membership and the public sector to ensure the satisfaction and return of events to Atlanta. Having an excellent rapport with hundreds of hoteliers, several restaurants, and large venues such as the GWCC, Mercedes Benz Stadium, and Phillips Arena were vital to creating a favorable meeting destination experience. Some additional key accomplishments include:Increased exposure of Atlanta as a meeting destination by coordinating and executing all logistics for customer related familiarization tours which market Atlanta to potential clients which included: designing invitations, customizing invite lists, collaborating with industry partners for meeting space, flight and hotel arrangements for host and guest speakers.Coordinated and executed all logistics for meeting planner site inspections of the city, and pre-convention meetings with various suppliers Increased revenue for the ACVB and local economy by generating leads and definite bookings for the sales, registration and membership departments. Increased attendance for top conventions and tradeshows by executing pre-promotional marketing and attendance building programs.Served as a representative of the Atlanta hospitality community by attending 3-5 major trade shows each year.

Atlanta

Atlanta