Jane Schipper Email & Phone Number

Hingham, Massachusetts

Dynavac builds products that include systems for space simulation, optical coating, plasma processing and sputtering. Our equipment is used in some of the most demanding industrial environments and our space simulation systems are used for long term testing of space-flight hardware.

Increased consumable sales from $300,000 to over $1,000,000 within my first 1 ½ years.Developed an inventory program, which generated a surge in sales due to faster delivery and competitive pricing.Initiated a new procedure whereby all new systems customers are contacted and enlightened of other products/services that are offered by AJA, which resulted in heightened profits.Developed and maintained excel spreadsheets to track pending and shipped orders, resulting in superior customer service and a more organized, sophisticated sales department.Connected with existing customers desiring an upgrade of their tools and created quotation(s) accordingly.Communicated with prospective customers interested in acquiring AJA sputtering systems, components and/or consumables, assessed the perfect equipment to meet their requirements and constructed quotation(s) for same.Assessed appropriate payment terms for each customer order.Assumed responsibility for preparing Purchase Orders for consumable vendors. This secured tighter control of order tracking and kept the vendors on schedule. Managed customers' orders to ensure that AJA production team met shipping deadlines.Acquired management of consumables inventory in Access data base.Explored and obtained new vendors, affording AJA comparable goods, accelerated lead times and competitive prices.Volunteered to manage Access customer contacts data base.Stepped into Office Manager's position for several months when it was vacant. Entered new orders, payables and receivables into Quickbooks.Photographed sputtering and evaporation systems and catalogued pictures. Ordered all office supplies and tracked inventory of same.Attended physics and material science shows. Supported AJA booth and spoke extensively with professors and university students about their sputtering system and material requirements.Acquired greater knowledge of physics, chemistry and science.

Furnished guidance and support to 50+ lessees in the Center.Provided sales support to owner by negotiating and leasing office space to new tenants.Collected and recorded security deposits, advanced rent, and monthly payments from tenants.Supervised receptionist/secretarial staff.Rectified or directed all telephone, computer and T-1 high speed internet troubleshooting.Assessed, managed and resolved or directed building issues when they arose.Systematized accounts payable/receivable Center records via QuickBooks and streamlined all computerized records of tenants.

Sold Voortman cookies to supermarkets and convenience stores in Southeastern Massachusetts.Set up displays and racks in stores.Acquired new accounts via cold calling.Provided sales and ongoing support to existing accounts.Managed business bookkeeping.

In addition to being an Administrative Assistant to the Division Head and Vice President, I also assisted an additional 15 Customer Service Representatives with the daily tasks of typing their correspondence, fielding their telephone calls, and preparing training manuals for their customers.Coordinated, prepared and distributed reports and presentations for upper management.Managed Vice President's calendar, composed letters and memorandums, made travel arrangements, fielded his telephone calls.Governed all personnel functions and highly confidential matters for Division.Supervised accuracy of secretarial staff's work, scheduled meetings, seminars, and luncheons.Planned all holiday parties.Administered to requests of all levels of management personnel.