Jane Sim Email & Phone Number

• Provide backend support for University’s Admissions department• Utilize Salesforce and Peoplesoft applications to maintain student records• Communicate effectively with executives, managers and associates to managework flow, general inquiries and other Admissions-related reports• Process student applications, prospective student paperwork and otherdocumentation

• Responsible for maintaining clients’ financial records and reports• Administered accounts payable & accounts receivable• Analyzed financial data and resolved financial discrepancies• Processed invoices, journal entries, online transfers and payments• Reconciled and balanced bank and credit card accounts for clients• Trained new employees basic administrative and bookkeeping tasks

• Performed general clerical work such as filing, answering phone calls, scanning, data entry,labeling and mail handling• Responsible for office supply, ordering and inventory control• Operated computers programmed with accounting software, 10-key calculators and copy machines• Maintained and updated administrative documents

Concord, Ca

• Provided product and service information to satisfy customer’s needs• Resolved customer complaints and problems to prevent detractors• Managed and maintained assigned departments

Chino Hills, Ca

• Communicated effectively with managers/associates to control store's flow• Recognized for improving store’s sales conversion rate and overall customer satisfaction• Responsible for knowing company’s products, vendors and services• Trained new employees from various departments• Assisted managers in loss prevention programs, policies and procedures

Chino Hills, Ca

• Cash register ringing and cash handling• Promoted company programs and advertisements• Answered incoming calls on a multi-line phone• Performed the annual physical inventory to update automated inventory control system