Jane Small Email & Phone Number

Decades of Financial Industry Expertise:Since 1990, I’ve been immersed in the ever-evolving world of finance. From the early days of traditional banking to today’s digital landscape, I’ve witnessed remarkable shifts.My experience spans various roles, allowing me to adapt to changing customer needs, regulatory environments, and technological advancements.CRM Manager at Barclays:As a CRM Manager, I’m passionate about enhancing customer experiences. My focus? Salesforce integration.By bridging the gap between front-office teams and tech experts, I ensure seamless communication. Our goal: high standards of service and personalized client interactions.The Salesforce Financial Services Cloud plays a pivotal role—it’s our compass for navigating client relationships.User-Centric Design:I champion a user-first approach. Through interviews and workshops, we identify pain points. These insights shape our platform design.No more toggling between systems; everything’s at our fingertips. Collaboration among developers, analysts, and tech teams thrives.Future-Proofing Our Services:Change is constant. Our CRM integration isn’t just about today; it’s about future-proofing.By leveraging technology effectively, we stay agile, ready to meet evolving client expectations.Volunteering Beyond Work:My spare time is dedicated to Kent Search & Rescue. As an active member, I help find vulnerable individuals within our county.It’s more than a duty—it’s compassion in action.

Listed skills include Credit, Banking, Retail Banking, Risk Management, and 14 others.