Jane Snowden Email & Phone Number

Cleckheaton, GB

Cleckheaton, England, United Kingdom

• Providing part-time operations management support and bespoke consultancy to small and medium-sized creative agencies and professional services businesses.
• Established KPIs and implementation of an MI dashboard with founders of a digital agency.
• Advised on pricing and growth strategy to deliver turnaround from 4% loss to 11% target net profit.
• Analysed historic data, provided insights and developed future strategy on project profitability and team utilisation.

Cleckheaton, England, United Kingdom

Get Ahead VA supports small businesses and entrepreneurs, saving them time and money. A virtual staffing resource, matching clients’ needs with the relevant skills of our team. Get Ahead VA works remotely throughout the UK and worldwide. I provide support to clients on their business operations and internal communications.

Wakefield, England, United Kingdom

• A 180-person employee experience and engagement agency across 4 countries within a 34,000-person global insurance brokerage. As Operations Director, I was responsible for operational management within the practice and.
• Appointed in a senior leadership role following acquisition of previous employer and restructure.
• Instrumental in transforming 3 companies into 1, including systems integration and capacity planning process, resulting in fewer freelancers and about 80% reduction in operating costs.
• Drove initiatives that reduced employee attrition and sickness absence due to work-related stress and improved operational efficiency and profitability, with profits exceeding target by 35% and revenue by 20% in 2022.
• Developed suite of Management Information (MI) reports to track performance and analysed data to identify risks/opportunities and inform leadership’s decision making.
• Worked with the Divisional Head of Governance to implement an Enterprise Risk Management Framework and manage business risks more effectively. Represented the Practice CEO at quarterly Divisional Risk and Audit.

Wakefield, United Kingdom

• A specialist employee communications consultancy that grew from 1 employee with £400k annual revenue to 100 employees with £9.5m annual revenue at sale.
• Established centralised operations function with two direct reports and managed IT team.
• Implemented workflow system across 3 countries, replacing previous disparate time recording, invoicing and resource planning systems/spreadsheets and introducing new Client Relationship Management (CRM) and sales.
• Established core and support processes, in line with ISO standards, including client delivery/quality, risk management and business continuity, data protection, information security management system (ISMS)/cyber.
• Continued to maintain a client portfolio and continued to work on large-scale, complex, change projects including a secondment with BA and delivering a £2m+ project with BOC/Linde Group.

Wakefield, England, United Kingdom

• Rose through the ranks from Assistant Consultant to Managing Principal/Department Head. Managed delivery of engaging employee communication campaigns for FTSE 100/250 clients but with increasing complexity, size and.
• Developed AHC’s first online pensions modelling tool for the award-winning Bass website in 2000. Over next decade, led the further development of AHC’s online modelling capability in new emerging technologies, gaining.
• Played key role in the company’s expansion into the US and Australia, visiting Sydney in 2006 to develop business and attend the superannuation industry (ASFA) conference.
• Managed teams of client-facing consultants and web developers.
• Won several industry awards, including Professional Pensions Awards for Provident Financial and Universities Superannuation Scheme and Employee Benefits Award for Asda.

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Iso22301 Certified Bcms Foundation

Iso27001 Certified Isms Foundation

Prince2 Foundation

Bachelor Of Science (Bsc), Economics