Jane Spriggs Email & Phone Number

London, Gb

London Area, United Kingdom

As a dedicated Client Partner at NTT DATA specializing in serving insurance companies, I am driven by a passion for delivering impactful solutions that drive growth and innovation. With a track record of success in leading large-scale data transformation programs within the telecommunications and media industries, I bring a wealth of cross-industry expertise to every client engagement. With a relentless commitment to client success, I collaborate closely with industry leaders to deliver innovative strategies and technology implementations that propel their businesses forward.Drawing on 18 years of experience, I have spearheaded numerous initiatives aimed at harnessing the power of data to drive strategic decision-making and unlock new opportunities for growth. From optimizing customer experiences to enhancing operational efficiency, my focus has always been on delivering tangible results that drive long-term value.At NTT DATA, we understand the unique challenges facing insurance companies in today's rapidly evolving landscape. Leveraging our deep industry knowledge and technical prowess, we partner closely with clients to develop tailored solutions that address their most pressing needs. Whether it's implementing cutting-edge analytics platforms or modernizing legacy systems, we are committed to empowering our clients to stay ahead of the curve.

London, England, United Kingdom

As an experienced Programme Director at NTT DATA, I lead strategic initiatives within the Telco & Media industry, focusing on driving digital transformation and enhancing customer experiences through data-driven solutions. Leveraging my expertise in leading 250+ member teams, I orchestrate large-scale data transformation programs following the SAFe Agile methodology, ensuring alignment with client objectives and driving measurable business outcomes.Key Responsibilities:• Lead end-to-end program management for large-scale data transformation initiatives aimed at enhancing digital customer experiences for Telco & Media clients.• Oversee the planning, execution, and delivery of complex projects, ensuring adherence to timelines, budget, and quality standards.• Collaborate closely with cross-functional teams, including business stakeholders, technical experts, and third-party vendors, to drive alignment and foster collaboration.• Implement and optimize Agile methodologies, specifically following the SAFe framework, to promote agility, transparency, and continuous improvement throughout the project lifecycle.• Drive stakeholder engagement and communication, providing regular updates on project progress, risks, and mitigation strategies to ensure transparency and alignment with client expectations.• Proactively identify opportunities for process improvement and innovation, leveraging emerging technologies and best practices to drive efficiency and enhance project outcomes.Achievements:• Successfully led a 250+ member team in delivering a large-scale data transformation program for a leading Telco client, resulting in a significant decrease in call reductions, considerable savings in software and enhancing usage of the digital channels.• Implemented Agile best practices and established a culture of continuous improvement.• Received accolades from clients for exceptional project leadership and delivery excellence.

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Shared the responsibility for the management and governance of the global strategic partnership portfolio of third party product partners. - Accountable for deal management and coordination of activities with global partners – contract renewals, deal approval, and the identification of new opportunities.  - Liaised with and manage external and internal stakeholders, coordinating and managing partner requests. Managed key partnership activities and governance forums with bank executives.  - Led the design, development and delivery of large global projects including the coordination, governance and communication to ensure alignment with business strategy and all internal and external stakeholders.

London, England, United Kingdom

Responsible for global third party relationships and insurance product growth strategy - Led the global relationship with market leading trade credit insurer for Commercial Banking. Successfully negotiated a five year renewal across seven markets.  - Coordinated from a global level Commercial Banking insurance activities across twelve countries – third party management, growth initiatives, risk mitigation, issue resolution.  - Successfully designed and implemented a detailed program of work to review the governance structure for the development, implementation, and management of insurance products by Group Insurance and GPB in order to identify areas of concern, risk, improvement opportunities etc. Following the assessment of all information and the identification of findings, developed a detailed plan to mitigate all risks, strengthen processes and implemented a robust process of governance in order to confidently grow the business.  - Developed strong relationship with local and global members of the private bank in order to facilitate the exchange of information, the development of joint processes and collaborative productive working relationships with a joint focus on growing the insurance offering with GPB

London, United Kingdom

Responsible for business set ups in new countries and coordinating the implementation of products with key client Mapfre in Mexico, Peru, Colombia and Brazil.• Designed, implemented and manage the detailed plan for the Brazil Infrastructure Build project, encompassing business approval for new market entry, service entity and bank account set up, Brazilian regulatory approval (SUSEP), HR infrastructure set up (payroll, policies, benefits), expatriate migration / visas, local hire, and office set up.• Led the Mexican entity closure project encompassing regulatory approval, account transfer and business liquidation and Trust set up.• Designed and implemented the product implementation process for LatAm including a detailed product implementation project plan template for the launch of products across all countries and communication roll out to clients.• Manage all product implementations across the region ensuring a quick to market commercial launch and operational setup on system, liaising daily with the client, Commercial, Operations and Finance functions.• Manage the work of two Implementation Managers who report to me.• Facilitate the fortnightly LatAm review meetings with the Global Managing Director, LatAm management team and country commercial teams. Manage senior leadership stakeholder communication to ensure alignment and support.• Led the separation of the Mexico Life Style Protection business from Mortgage Insurance. The project was completed on time, met all objectives and was amicably carried out with the MI business producing a saving of $1.5 USD MM on an annual basis. • Currently lead the business’s Implementation of Solvency II. This involves managing eight work streams, development and maintenance of detailed project plan, risk log etc and all communication to senior leadership and Board.

London, United Kingdom

Responsible for leading the business change program for the GE account.• Led and managed a 40+ member project team to deliver the GE Change Management Program (CMP) encompassing the Ops & Tech, Finance, Legal & Compliance and GE Commercial functions. Executed phase one of the program within the agreed timeline to the specified scope and agreed quality.• Successfully developed and implemented a detailed governance structure for the management of the CMP across multiple functions of the business, senior leadership, GNW’s largest client and an independent third party for a 18 month program of work.• Designed and implemented a detailed product implementation project plan template for the launch of new GE products across all countries. • Successfully project managed the launch of two products for the Italian market working closely with the local GE team.

London, United Kingdom

Responsible for managing the development and implementation of the European Mortgage Centric strategy across ten European countries.• Led a15 member team based in Europe and the US in the development of new products, sourcing new business clients and identifying an innovative business rating solution.• Received the GNW Clarity award for identifying and developing proposal to re-engineer commercial arm of the business. This resulted in removal of multiple tiers of management, enhanced utilisation of technical resources and more efficient and streamlined processes. Produced detailed step-by-step process manual & template documents for all commercial processes. • Identified unique way in which to recover £1.2 million in redeemed revenue by utilising land titles registration website to cross reference data.• Designed and conducted a project management training course, which is used by company associates across Europe and US

Sydney, Australia

Managed multiple projects for different business units concurrently ranging in size, cost and duration. Using PRINCE2 methodology planned and tracked project tasks; managed project resources; identified risks and issues and formulated strategies to mitigate against them; managed project budgets; and delivered project status reports to project sponsors and company leadership team.• VAL Central Project - $3 million project, 8 months duration - Project managed the development of new business unit and implementation of a property valuation management system.• Genworth Transition Project - $1 million project, 5 months duration - Project managed the transition away from shared services with GE. Coordinated the relocation of four interstate offices; sourced premises and negotiated lease agreements with property agents and liaised with appointed construction company for design and fit out of premises.• Established a Project Management Office in order to promote and support the use of project management methodology across the business and to maintain records of all projects the business was involved with.

Adelaide, Australia

Project Managed development of 400 bed student accommodation facility – $10 million two year project from planning to construction. Project was successfully completed on time and within budget and opened with 100% occupancy.• Conducted extensive research of student accommodation industry throughout Australia by visiting accommodation facilities, interviewing facility managers, accommodation developers, Universities & by facilitating student focus groups.• Developed and presented a proposal to the University leadership team on how it could meet current & projected demands for appropriate affordable housing in the short & medium term.• Managed a project team of 7 work streams dealing with all aspects of the project from building works, to marketing.• Conducted a successful national tender process for the management of the student accommodation facility.

Canberra, Australia

Conducted in-depth research on trade agreements, standards & conformance legislation. Information was used as a basis for deliberations of methods Australia could adopt when dealing with standards of other nations in trade agreement negotiations.

Honours Degree, International Terrorism

Bachelor Of International Studies, Political Science And Government