Jane Stark Email & Phone Number

United States

• Worked directly with manager identifying process objectives, designing process workflows to optimize performance, workflow prioritization and measurement of performance to client expectations.
• Assisted with underwriting score cards for daily performance and monthly expectations.
• Perform second level review of large loan amounts or files that require an exception.
• Serve as a subject matter expert in residential underwriting and overall risk management for the division.
• Improved direct report job performance through coaching and establishing quality review of performance to SLA and adherence to key values.
• Partner with Sales and Processing Managers to optimize building strong relationships with clients by creating an environment of trust, open dialogue, inspiration, and collaborative teamwork.

Clinton Twp, MI

• Examined loan documentation to ensure accuracy, inclusiveness, and compliance with Conventional, FHA, VA, MSHDA and USDA standards, upholding fair lending practices to meet productivity targets.
• Reviewed credit, capacity, and collateral to ensure loans met company and investor standards for sale into secondary market.
• Maintained current changes in loan underwriting requirements, automated loan approval programs and comprehensive knowledge of complex personal and business tax returns.

Troy, MI

• Ensured cross training of staff within department to ensure adequate staff coverage to maintain continued daily operations.
• Monitored Real Estate lending pipeline to ensure department standards achieved.
• Gained expert knowledge of department policies and procedures recommending improvements as necessary.
• Trained and advised staff on new policies and procedures applicable to department, ensuring personnel up to date and knowledgeable on changes.
• Evaluated job performance of employees, including issuing disciplinary actions.
• Demonstrated aptitude to drive production to achieve ambitious results.

Remote

• Examined loan documentation to ensure accuracy, inclusiveness, and compliance with Conventional, FHA, VA, MSHDA and USDA standards, upholding fair lending practices to meet productivity targets.
• Reviewed credit, capacity, and collateral to ensure loans met company and investor standards for sale into secondary market.
• Evaluated data determining loan viability, identifying risk and potential fraud issues.
• Maintained comprehensive knowledge of complex personal and business tax returns.
• Ensured integrity of data input: Mortgage Builder, Desk Top Underwriter and Loan Prospector systems

• Examined loan documentation to ensure accuracy, inclusiveness, and compliance with Conventional, FHA, VA, MSHDA and USDA standards, upholding fair lending practices to meet productivity targets.
• Reviewed credit, capacity, and collateral to ensure loans met company and investor standards for sale into secondary market.
• Achieved max lending authority for VA, FHA and conventional loans, evaluating data to ascertain loan viability and identifies risk and potential fraud issues
• Achieved 100% quality reviews of three loans pulled randomly each month.