- Project managed the delivery of 8 International trade events and exhibitions within the first year. Providing stand proposition, managing design and build timings plus supporting collateral on time and within budget.- Developed and executed trade marketing strategies and co-ordinated marketing activities to maximise the delivery of Bullion sales targets.- Worked together with the Bullion E Commerce Manager to successfully launch a new Bullion trading platform.o Researched and analysed the key competitors which enabled us to develop an assured product offering. o Produced a concise customer services manual, organised training days and schedules.o Composed middle office training instructions; wrote test scripts and was involved in the complex testing process. o Worked alongside our legal department to write platform policies.o Wrote the FAQ copy for the website.- Liaise with other Royal Mint departments to successfully develop a range of marketing support materials for the Bullion team which includes: printed, electronic and promotional communication as and when required. Customer pitch material, sales tools, PowerPoint presentations and collateral.- Support the sales team at meetings and International exhibitions as and when required.- Work closely with the Category Management team to ensure relevant Bullion products are developed.- Work closely with the Bullion team, analysing the market to identify new product and market opportunities.- Work together with Strategic Intelligence team to analyse meaningful data in order to drive our sales strategy in Germany and USA.- Attend Bullion related meetings with the key internal stakeholders

- Forecasting: Quarterly forecasting. Liaising with 8 Euro offices, +/- 5% accuracy target, 13mth business plans.- Sales Analysis: Business plan performance analysis completed each quarter for all license contracts and territories.- License Account Management: Build and maintained relationships with existing licensors and proactively develop and grow new account / territory relationships.- Analysis of weekly sales levels and reporting to line manager and director of any possible negative trends.- Oversee and managed the licensing studio assistant with all license / studio administration.- Project Management: Developed an internal project management system / database that all BBB departments update. This provides complete clarity to the business at any one time the current status of all projects. Issue weekly studio / approval reports to the business using the project tracker.- Trade Shows: Show planning & management of all BBB exhibitions. Stand sourcing, managing adverts, print requirements, schedules and travel. Successfully working within budget and to critical paths.- Company Website: Managed all company website content, ensuring new season license visuals and corporate information is kept up to date.- Managed all studio requests: issue to designers ensuring they work to deadline timings.- Managed all company print requirements: Including marketing material, business cards.- Managed and accurately updated company reporting systems with complex business plans (licenses split by month, country, royalty %, product category).- Manage & updated all PR & trade promotion spend records for UK & International territories; successfully completed Disney audit.- Focus group:Research analysis and report writing.- Collation of pitch documents and collateral- Prepared comprehensive sales training documents for the BBB sales team across 8 European markets, each sale pack tailored for market specific dynamics.

- Interpreting job bags & matrix information correctly in order to set up BOM’s.Thoroughly checked content schedules, repro briefs & cracker briefs are correct prior to sign off.- Collate & catalogue tie & mount samples, checking they are correct against the BOM & matrix & sending them off to the Far East suppliers.- Set up finished goods codes & maintain the customer matrices.- Maintain stock records, process customer orders.- Organise customer deliveries with haulage companies & retail delivery systems.- Provide excellent customer service and after care; using own initiative set up customer complaints log, sending apology letters & replacement crackers

New Release Co-ordinator, promoted to Third Party Product Manager Jul 2000 – Sep 2002- Managed & coordinate the launch of all products on Playstation.com- Chair weekly meetings with all departments involved in product launch ensuring that timings are achieved in order for products to launch on time.- Updated SAP & ATG applications with all new product information.- Managed site testing in 5 locales prior to site activation.- Liaised with 3rd party publishers to launch their games on Playstation.com as pre-orders.