Jane T. Email & Phone Number

Stoke-On-Trent, England, Gb

Newcastle-Under-Lyme, England, United Kingdom

Newcastle-Under-Lyme, England, United Kingdom

Newcastle-Under-Lyme, England, United Kingdom

Hanley

Utilised technology in tutoring sessions to diversify and enhance learning• Assisted students of all skill levels in Maths and English• Devised unique lessons giving full subject instruction to fit individual needs• Mentored new tutors and coached on successful tutoring strategies• Student learning development through live video and pre-recorded sessions• Organised fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning• Evaluated students understanding through examinations and in-depth essay writing• Communicating with parents to discuss students' progress and classroom behaviour• Created detailed learning plans for struggling students and ongoing close monitoring• Additional sessions to help improve grades and gain better grasp course material• Removing learning obstacles and increasing competition of homework tasks on time. Safeguarding deputy officer, ensuring the safety and well-being of all the students.

Stafford

Offered expert advice to clients on benefits, pay rates, training and career progression to help breakdown any barriers in returning to work after a long period of absence• Maintained confidentiality of clients and stakeholder records, in line with all regulations• Dealing with complaints calmly and professionally to maintain high client satisfaction• Promoting company services through attending conferences and networking • Advancing client skills by providing support and training on any weaknesses• Monitored and reviewed client performance, providing advice and support to improve client employment skills from the application through to the interview stage• Provided on-going aftercare and support during employment and after sign-off• Created successful training courses based on evaluation of student needs• Provided additional materials to enhance training• Excellent time-management skills and quality maximising the client completion.Office Manager, 05/2009 to 08/2010 P.A.WOOD ENGINEERING SERVICES LTD• Oversaw training and daily performance of staff• Completed billing, collections and reporting duties on daily basis

Stoke-On-Trent, England, United Kingdom

• Oversaw training and daily performance of staff• Completed billing, collections and reporting duties on daily basis• Improvement strategies and resolve deficiencies following employee evaluations Automated office operations managing client correspondence and data• Production of error-free letters, presentations and spreadsheets for senior staff• Oversaw office financial management, and payroll administration• Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing• Introduced physical and digital filing systems with organised and easy access records• Outstanding customer care, handling inquiries, billing queries and meeting requests.

Stoke-On-Trent, England, United Kingdom

• Revamped store appearance, including merchandising and displays, signage, decorations and cleaning to reflect seasonal trends and store branding• Process improvements and market improvement to improve store to top-three status• Personal and product knowledge increasing purchasing• Worked closely with Assistant Manager to formulate and build store brand• Enthusiastically engaging with customers and executives to boost sales and morale Coordinated sales reports, reconciled accounts and made bank deposits• Coached and mentored store team members to achieve multiple promotions• Answered customers' questions and quickly resolved problems and complaints• Led weekly meetings with in-store team of supervisors, crossing three different sites• Reorganised sales floor to meet company demands• Developed plans to expand product lines and forecast monthly/annual sales targets• Key-holding duties, managing cash drawers, site security and timely store opening• Working with the team to improve sales and implement process improvements• Mitigated regulatory risks by coordinating audits to ensure protocol compliance • Staff delegation based on shift requirements, individual strengths and unique training• Increased sales by providing appropriate merchandise and customer service training• Supervised sales, inventory taking and cash receipt reconciliation• Hired and managed team including performance and enforcing disciplinary.

Crewe, England, United Kingdom

• Dorothy Perkins, Evans & Burtons Completed and exceeded all requirements of the job description