Jane Taylor Willis Email and Phone Number

Responsible for enhancing the fan experience through strategic fan engagement, sponsorship fulfillment and contributing to the ballpark atmosphere Show a professional on-field presence that contributes to overall experience at the ballparkEffectively communicate on and off the fieldwork within the Promotions team Participate in pre-game Game Operations

Manage cross-functional creative projects for Marketing, Print Design Services, Public Information, and Campus ToursManage overall team project workflow, the project scheduling process, and ensure deadlines are metOversee and produce creative deliverables including graphic design, social media, copy, web, and press releases for internal and external campus marketing Plan and organize major campus events including new student orientation and open houses Produce, film, and edit all promotional video content Manage and plan digital ad campaigns through meta

Mange the input of customers each night to ensure the production ended on-time while still upholding client satisfaction

Oversaw and created photo and video content for LHH social media and print marketing Recruit, plan, and coordinate special events such as weddings, entertainment, and other outside functions Engaged with customers on site and through social media by answering questions and responding to comments Coordinated meetings with owner and management staff in preparation for the upcoming season

Oversaw and created content for Neill social media accounts and prints using the Adobe Creative CloudFilmed, edit, and produced professional quality videos for NeillBuilt and managed company website maintaining SEO performanceCreated and edit materials used for client project proposals Represent Neill Grading at local community events

Oversee and create content for UNCA Athletics social media accounts and prints using Adobe Photoshop, etc.Develop, direct, and enhance in-game promotions for the Men’s and Women’s basketball gamesResponsible for the gameday management of the marketing support staffCreate game scripts and marketing materials to match the game-day marketing and sponsored plansCoordinate with other departments of UNCA Athletics to help produce successful game days and outside events

Facilitate game day sponsored promotions for accounts with proof of performanceProvide customer service to a fan base of 180,000: ushering, phones, ticketing, birthday partiesGameday event management of 70 games; stadium setup and clean-up, writing of game day scriptWorked with a team of four to create and implement an Apollo 11 50th Anniversary Promotion nightPrepare team store for average gameday sales of $4,000 and assist with inventory managementAid box office ticket sales using Glitner with an average game-day attendance of 2,700

Continuously help students gain a better understanding of their class materialFacilitate group discussion with each group, while also allowing them to develop a conversation on their ownCommunicate with people from different cultures, of different age groups and languagesConduct tours of the University campus and communicate technical information to a wide audience

Managed office operationsHead designer for walk-in consultationsCommunications operator with clients through email and phoneIssued and received billing payments

Operated a full bar and dining area for several games throughout the seasonPlaced and delivered orders accuratelySet up and cleaned the cafe before and after games

Exclusively trained all other Suites Hostesses through the seasonOperated mobile and stationary point-of-sale systems, while running and completing multiple sales every gameWas responsible for every luxury suite and Party Patio at LP Frans stadium throughout the season, including games with the largest crowds of the yearCollaborated with the Group Sales Department to make sure every group’s event expectations were met

Filed and organized documents on and off of the computerInteracted with clients in person and over the phoneArranged areas for outings and events for private groups and companiesExecuted day to day stadium operation duties in preparation for the 2015 season