Jane Worrall Email and Phone Number

A capable, effective and flexible problem solver with excellent organisational and inter-personal skills.- Skilled at: managing and working with colleagues and stakeholders at all levels both within and outside the immediate working environment; providing management support at a high level with discretion and confidentiality; minute taking, meeting organisation and other back office functions.- Excellent communication and IT skills especially using Microsoft packages.Information Organisation, Management and IT• development and maintenance of databases and spreadsheets, using Excel and Access;• gathering and organising data for the production of evidence based reports to identify best solutions, budget control plans and funding requests using MS Word;• preparation and management of plans, diagrams and charts using MS Project and Visio• diary and email management using MS Outlook;• preparation of presentations using MS Powerpoint.Personnel Management and Training• recruiting, managing, training and developing staff in several institutions, including restructuring staffing, rewriting job descriptions and managing a probation/discipline procedure;• developing and implementing IT related training sessions for new library service users and training library staff in the use of a new IT system.Policy and Planning• planning and overseeing projects based around PRINCE2 principles• developing, preparing and implementing strategic plans for service provision;• planning and supervising the installation of IT-related equipment;• controlling and monitoring budgets.Communication and Liaison• working with community stakeholder groups to develop their involvement in projects• negotiating a management board structure with Cambridge City Council;• assisting service users and dealing with calls and questions from members of the public in several areas.