Janea Hampton, Ma Email & Phone Number

St. Louis, MO, US

United States

Clayton, MO

Assist 6 advisors & executive leaders with servicing over 50 high wealth clients by preparing financial plans, conducting investment research, and completing 5-15 trades and transactions dailyVerify ownership, transaction information, and dividend distribution instructions for book of businesses over $1+ million to check conformance with governmental.

Saint Louis, Missouri

Performed verification and reconciliation of over 800 accounts dailyWorked with clients and finance companies to find optimal solutions for financing which reduced client loss by 12%Generated 15 financial statements and reports weekly detailing accounts receivable statusOnboarded and trained 6 new team members on accounts payable systems and policies to.

Exhibited strong attention to detail for high wealth accounts and client details to confirm accuracy.Facilitated conversations with 10-15 Financial Advisors weekly to ensure they are abiding by the rules and regulations of the company to place annuity trades which increased company client’s retention rate by 30%Processed over 10-15 new annuity applications.

Greater St. Louis Area

Performed corrective maintenance to modify and synchronize over 500 clients’ personal information between databases reducing company risk factors by 22%Exhibited strong attention to account and client detail to confirm accuracy.Provided updates to the account replication progress reports throughout the transition support period.Initiated the automated.

Greater St. Louis Area

Opened 300+ financial accounts for new financial advisors merging to Wells Fargo Advisors.Ensured paperwork was compliant with Wells Fargo Advisors' rules and regulations before processing.Initiated the automated customer account transfer service to properly transfer funds to the correct brokerage account.

St. Louis, MO

Created consistent structural input format to maintain site continuity by authoring and implementing best-practices for designers and content providers.Designed graphics for website decoration and layout.Configured and purchased domains for websites.Handled weekly team scheduling for over 20 teams and equipment use.

St. Louis, MO

Provided customer support for pre order activities (pricing, availability, proposal, quoting, technical specifications, non-standards, parts identification, and custom solutions).Processed over 40 customer orders via phone & email (promise dates, order entry, collaboration with supply chain and operations).Managed customer orders from placement to.

Saint Louis, MO

Edited content produced by senior executives, modifying text to conform to company-wide branding standards and publication guidelines.Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.Incorporated SEO keywords into copy to increase search result rankings, producing a 10% increase in landing page.

Downtown St. Louis

Assisted Marketing Director with 4 marketing projects that projected a 10% increase in new leads and potential customers.Conducted daily updates to social media profiles to boost company online presence which lead to a 15% increase of social media following on Twitter and Facebook.

St. Louis, MO

Interfaced with customers via inbound calls (40-50 calls daily), verifying and updating customer records, up-selling client products, processing customer complaints, plus handling miscellaneous customer service and billing related inquiries

St. Louis, MO

Performed various customer service responsibilities, such as meeting and greeting customers, transferring merchandise between carts while inventorying items, answering questions about products and services for over 100 customers daily.

St. Louis, MO

Performed assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency. Worked as a valued team member and assist in helping the business flow smoothly by being on.

Master Of Arts - Ma, Integrated Communications With An Emphasis In Promotions & Marketing, 3.95

Capstone Thesis was presented on The Need for Influencer Marketing

Graduate Certificate, Digital Media Marketing

Courses Taken: Social Media Marketing Bootcamp (21 Hours) | Web Analytics Bootcamp (21 Hours) | Strategic Search Engine Marketing Bootcamp.

Bachelor Of Science (Bs), Media Studies And Advertising

Activities and Societies: Delta Sigma Pi Minor in Business Administration Certificate in Advertising

Management Information Systems, General