Jane Bedford Email & Phone Number

Nottingham, England, Gb

Nottingham, Gb

Nottingham, Gb

Nottingham, Gb

Costa Mesa, Ca, Us

Responsible for the complete lifecycle of multiple client deliveries. Line and matrix management of a team of Business Analysts (junior and senior) and Delivery Analysts alongside an offshore development team. Accountable for ensuring the team deliver to budget and planned timescales; key contact for internal and external stakeholders.I promote continuous development of the governance framework and documentation standards to ensure each artefact produced is fit for purpose. I mentor my team to ensure that each have the challenges required to progress their career development and to also provide best practice advice. My remit includes providing continuous improvement in our deliveries to ensure that the Client has the best customer experience possible. I am the contact for Account Managers to ensure I have a good understanding of the pipeline to enable me to flex resource to deliver as per the expectations of our Clients and in line with budgetary constraints.

Costa Mesa, Ca, Us

Responsible for conducting detailed analysis to support new product development and client deliveries involving the preparation of high quality documentation detailing requirements, system design specifications and testing/training documentation. I managed the alignment of the project, client and business needs and owned business engagement, communication and solutions design.Requirements definition involving managing the project scope and enforcing change control. I managed detailed business/systems analysis and documented requirements and functional specifications to the defined standard obtaining agreement and authorisation in line with project milestones.Continuous liaison with key stakeholders ensuring all deliverables produced on time and above expectation. Any projects at risk of deviating from agreed parameters highlighted in line with the defined process along with corrective recommendations. Liaison with offshore partners through detailed functional discovery phases and knowledge transfer including multiple visits to India.

Reported to Director Level, responsibilities included developing project strategy reports; managed bid responses throughout their lifecycle from responding to initial PQQ’s and ITT’s to submission of final tender.Preparation of market research case studies for internal use and external marketing documents. Owned the project administration lifecycle ensuring all documentation was completed and costs controlled.

Munich, Bavaria, De

Responsibilities included building relationships with key stakeholders identifying requirements, opportunities, risks, issues and strategies. Setting appropriate business expectations regarding support and project related work, this involved providing incident and escalation management to ensure faults were resolved within SLA. Working with the technical teams to develop problem management and service improvement plans.Project managed customer driven projects following PRINCE2 – projects included software development; infrastructure; rollouts and facilities. I provided consultancy to internal customers – technical, analytical and process to determine value add solutions for IS related activities.I managed virtual teams to deliver customer solutions using appropriate man-management skills; developed project plans and reported to a variety of audiences. I developed communications documentation and internal distribution plans to raise awareness of any forthcoming maintenance activity or1 emergency IT related outages and end user responsibilities. Responsible for the renewal of IT related contracts, sourcing best value and negotiating discounts whilst ensuring that the process was completed in a timely fashion

Gb

Implemented Project Office procedures throughout the Company; responsible for timesheets and reporting project progress to senior management. I owned the financial reporting process and implemented a planning process including best practice guidelines. Ensured all project related staffing requirements were met and acted as an advisory on best practise techniques on a range of Project Office issues. This required keeping abreast of the status of all projects, any changes and building a good working relationship with Project and Business Managers.

Responsibilities included building, co-ordinating and managing project plans throughout the lifecycle and resolving any conflicting issues. I managed the Project Office, resolving day-to-day issues including monitoring and forecasting project expenditure, ensuring agreed deliverables were produced on time and managing the change control process. Owned and monitored the project plan ensuring that each activity was fully resourced. This role gave me experience of the planning lifecycle, maintenance of the library and registry of all project documentation, the process for reporting and resolving issues along with risk register maintenance.

Msc, Computing Science

Bsc (Hons), Innovation And Business Computing