Jane Boalch Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, United Kingdom

I deliver training in TLS Level 3, APM Level 4 and ODM Level 5

London, United Kingdom

Developing and Delivering new standards for Team Leading/Supervisor qualification for LOreal.

London, United Kingdom

Assessing in :-Management Level 5, 4 and 3 Business Admin Level 2, 3 and 4Sales Level 2 and 3Customer Service Level 2 and 3Marketing Level 2 and 3Team leading Level 2Child Care Level 5

London, United Kingdom

A Learning and Development Consultancy specialising in Soft Skills Training, Coaching, Mentoring and assessing QCF and Apprenticeships at Level 2 and 3 in Customer Services, Business Admin, Team Leading, and Leadership and Management

South East London

Assessing inWarehouse and Storage Level 2Logistic Management Level 3Customer Service Level 2Sales Level 2

Freelance assessor

My responsibilities include…

London, United Kingdom

Freelance assessor

Freelance trainer/assessor

Established and managed a team of Coach Assessors across the London and South East RegionLed a team of coach assessors for the deployment of the MSQ and the Apprenticeship SchemesProject Managed a team of coach assessors for the trial of MSQ in delivery unitsCoached apprentices and Coach Assessors through Key Skills level 1 and 2 portfolios and exams Built up key client and stakeholder relationships across both regionsDesigned and developed the processes for the Apprentice Programme, working with the Talent teamIntroduced Level 1 and 2 evaluation for MSQ

Developed, supported and managed a team of coaches on City and Guilds accreditation programmes for frontline staff in a number of units leading to NVQ and iLM qualifications for people at both Level 2 and level 3. Which consisted of , coaching, assessing and Internal Vertification as well as mentoring some staff to become acting managers in Royal Mail.

Responsible for management of geographically dispersed team of 10 management trainers across the south of the country. Reviewed performance and professional development of individuals in the team on a monthly basis. Project led the deployment of Change Management and Performance Management for Post Office Counters in London. Delivered various sessions to over 150 Post Office Counter Staff over a 12 month period, this was a key objective for the business to improve performance, productivity in there Counter staff.

Established and managed a diverse team of 10 Management Trainers covering the South of England. Carrying out 121s, Personal Development plans and observations against Royal Mail Leadership Behaviours, providing written feedback. Coached and developed team members with facilitation skillsDesigned a Skills Matrix for the team and identified opportunities for development of individuals.Carried out benchmarking to external companies while working on a "World Class Learning" project Attended monthly scheduling meetings to plan future work, consistent with the skills within the team.

Managed a team 8 recruitment advisors,Built relationships with key stakeholders and external customers.

Responsible for delivering key business training initiatives to management and frontline staff.

Held various project manager roles, including looking at the Personnel Policies, 360 degree feedback process, redundancy processes, Development, Counselling and career development workshops.

Regional Lead for all POL Training, liaising with key stakeholders, the central and other regional teamsDelivered POL Field Change Advisor Training - CV

Apm Pmq, Pass

Ilm Management Level 5

Iqa Award

Award In Educating And Teaching, Teaching

Functional Skills Level 2, Ict, Pass

Nvq Level 2 Equality And Diversity

Cipd, Learning And Development Practises

Taqa, Assessor, Passed

Management

Business Studies

English, Maths