Jane Buehler, Phr, Shrm-Cp, Retired Email & Phone Number

Fort Worth, Texas

Cowtown Corvette Club is a car club with focus on many activities. Check us out: www.cowtownvettes.org -I love people and helping others. My spouse loves cars. Perfect club for us! -Raise funds at each monthly club meeting for our charity activities.-Manage the yearly budget.-Identify and organize opportunities for club members to volunteer and/or donate club funds. -Benefitting organizations include the Tarrant Area Food Bank and Don't Forget to Feed Me Pet Program, Cook Children's Hospital Christmas Party, National Kidney Foundation Walk, Susan G. Komen Race for the Cure, the Red Cross and others as needed.

Dallas, Texas

Parker University 2540 Walnut Hill Lane Dallas, TX 75229 Check out their job postings at www.parker.edu.Happily Retired - September 2015

Coppell, Texas

Developed and facilitated training and employee development programs for all corporate and distribution center employees. Interview Skills / Preventing Workplace Harassment / The Hiring Process / Managing Time-off Benefits / 360 Reviews / Coaching / Conflict Resolution / The Americans with Disability Act / ADA / Contact Center / Call Center / Distribution Center / International / Global / Performance Management / Skillsoft Learning Management System / Success Factor's Performance Management / Recognition / Sales / Leadership Development / Leadership / Development / Onboarding / New Hire / New Employee Orientation / FMLA / Worker's Compensation

Coppell, Texas

Conducted training for an expanding global call center. Identified training needs; developed and facilitated training.Contact Center / Call Center / Training / Onboarding / New Employee Orientation / New Hire / JD Edwards / Enterprise / Recognition / Coaching / Progressive Discipline / Documentation / Process Improvement / Communication / Presenter / Presentations / International / Global / Leadership Development / Development / Change Management / Sapien / Performance Management / Sales

Dallas, Texas

Managed the internal change management process between VarTec and seven local telephone companies. Supported three Managers and three Analysts responsible for the day to day business liaisons and system requirements between internal and external groups.

Created, documented and tracked the internal change management process used to manage system upgrades and maintenance requirements from seven local phone companies.

Dallas, Texas

Managed the daily operations of the Dallas long distance provisioning office. Coached and developed three Area Managers in the areas of work performance, documentation, attendance, payroll, interviewing, staffing, training and team building.

Dallas, Texas

Researched, developed, trained and maintained process documentation for Long Distance Provisioning.

Dallas

Site Development Leader/Zone Manager (1996 - 1998)Managed the success of the Self-Directed team environment in the Dallas Customer Sales and Service Call Center / Contact Center. Coached nine first level Managers to achieve all objectives.Other positions held during my career at AT&T: .. Course Administrator / Trainer.. Human Resources Manager / Attendance / FMLA / Worker's Compensation / Payroll / Employee Relations / Union Management Partnerships.. Project Manager.. System Administrator.. Team Development Leader / Group Manager / Call Center Manager.. Quality Assurance Manager