Jane Cannone Email & Phone Number

Norfolk, Virginia, United States

• Leads three product teams and an integration specialist to support Original Manufacture Equipment and Third Party integrations with our core VUE Dealer Management System.
• OEM Product Team: Develops and manages requests to support our OEM partners, which include Ford, GM, Stellantis, Honda, Toyota, and more.
• Third Party Product Team: Develops and manages requests to support the third party integrations to our VUE DMS application via our SecureVUE APIs. This team works closely with current dealers and vendors and.
• VUE Support Product Team: Manages an in-house suite of tools which support OEM, Third Party, Implementation Team and Client Service Team needs.
• Vendor Partner Integrations: Analyst works with our vendors to provide credentials, test and certify them to integrate to our SecureVUE endpoints.

Norfolk, Virginia, United States

• Recently acquired by CAI Software
• Developed and managed internal teams for Product Development, Technical Development, DevOps, Quality Assurance, and outsourced development contractors.
• High-level project manager over all the technical projects within xTuple that has a traditional desktop client server and a SaaS cloud based system.
• Strategic asset and resource leader – delivered organization from chaos with a dedicated focus on the larger picture leading to the build out of technical plans and needs of the business.
• Expert communicator – particularly in challenging scenarios. Proven skill communicating with technical teams as easily as with sales, marketing, administration, executive leadership, and finance professionals.
• Led development and product initiatives and increased positive results that contributed to PE backed acquisition of xTuple in July 2022.

Norfolk, Virginia, United States

• Led four teams to deliver central support between IT Development, Product Management, Sales, Customer Service, Marketing, Development, Systems and Senior Management.
• Project Management: managed large scale site redesign, small and large revenue generating projects. Core development priorities included: bug fixes, feature work, and account project management for enterprise level.
• Quality Assurance: Consolidated non-centralized QA teams, including engineers and analysts. Automated manual testing exercises utilizing Jenkins and Cypress.
• Technical Support: Served as first triage point of contact for any issues from sales, service, web development, data, systems, business analytics, search engine optimization, and product development teams.
• Deployment/release projects: led robust and automated technology space initiatives.
• Developed processes to ensure team efficacy.

Norfolk, Virginia Area

Promoted to Executive Director of Technology Operations

Norfolk, Virginia Area

• Managed a nimble team and triaged with IT Development, Product, Sales, Customer Support, Marketing, Business Intelligence and Senior Management.
• Conceptualized and created the Tech Support team from the ground up.
• Served as front-line triage point for all critical issues and managed team that addressed those issues.
• Mitigated and eliminated challenges impacting traffic, revenue blockers, and consumer engagement.
• Coordinated and led technical meetings across vendors and internal teams.
• Created responsive processes for technical support and core development work moving through the pipeline.

Norfolk, Virginia Area

• Led Business Application Development, including managing revenue generation products, Homes.com Internal Tools set, Customer Relationship Management platform, Sales Force and Homes.com ecommerce. Managed lead routing.
• Managed teams with projects that generated more than $5M annually.
• Lead contact to sales, sales management, customer service and analytics teams.
• Lead Project Manager for branding product, generated over $5M annually.
• Trained Sales Management on new products/lead products/branding.

Norfolk, Virginia Area

• Technical liaison among sales, marketing support and information technology teams and directed new product development and product enhancements for Homes.com and Homes.com’s ecommerce platforms.
• Led creation of wholesale lead product and maintained technical relationship totaling +$300K in quarterly revenue.
• Enhanced Internal Tools, full-service analytics and product management system for sales, marketing, support, and management teams. Managed lead routing and exports, the primary/largest revenue stream.
• Developed a consolidated platform for business applications with the launch of Homes.com Internal Tools, including all lead routing changes and analytics for sales team.
• Supervised Payment Card Industry (PCI) Compliance Upgrade to Level 2.
• Developed and managed Powered By product, an integration of applicable listings on Homes.com and over 130 classified newspaper sites.

AutoMart.com

AutoMart.com

Norfolk, Virginia, United States

HarmonHomes.com