Jane Caskey Email & Phone Number

Experienced and successful at: • Managing Complex Projects• Identifying and Solving Problems• Improving Processess• Customer Success Focused• Collaboration I love the challenge of dissecting the root cause of a problem and creating a logical solution to improve results. I enjoy helping internal and external clients resolve problems to become more effective and achieve their goals. During my 24-year career with Verizon, I brought value to the Sales and Operations organizations with my project management, creative reasoning skills and focus on the customer to positively impact results. My skills are easily transferrable between projects and industries.Examples of my work include the following:• Collaborated with technical and non-technical teams to automate program processes, responsible for user acceptance criteria and approval, created & delivered training for end-users.• Oversaw many complex projects which positively impacted; sales processes, employee effectiveness, sales compensation, company revenue, incentive programs for Sales & Operations organizations, improved cash flow and reduced billing intervals. • Key member of a multi-channel team that managed the merger of Verizon properties to Frontier converting processes, identifying gaps and proposing solutions to resolve gaps.• Supported and trained a national sales channel in excess of 400 Account Executives by developing & communicating educational materials to ensure they possessed the knowledge to be more effective.• Designed domestic and international travel programs, which consistently earned ratings of 4.5 out of 5 in satisfaction.

Listed skills include Leadership, Solution Selling, Collaborative Problem Solving, Os X, and 46 others.