Jane Clarke Email and Phone Number

Preparation and administration of annual operating and capital budgets for properties;Assist with the review and delivery of yearend recovery adjustments, ensuring statements are sent in accordance with lease requirements and deadlines;Review lease workflows to ensure accuracy and completeness of lease abstracts and recovery methodologies;Report periodically to management on the status of each property;Assist with leasing and marketing efforts as required;Perform site and tenant inspections;Oversee tenant improvement and/or landlords work, as required;Assist with financials relating to each property, as required;Ensure compliance with any and all applicable government regulations;Deal with suppliers to ensure that all required services are being performed;Develop and maintain tenant satisfaction and retention by providing timely responses;Maintain, track and report on work order status in maintenance reporting software system;Complete assigned duties with respect to Allied Sustainable Well Being & Occupant Engagement Programs;Attend tenant meetings as required;Maintain and keep accurate all tenancy information;Responsible for preparation and control of purchase orders and coordinating work with trades;Completion of monthly accruals and of variance analysis on a quarterly basis;Collect and report on the collection of all tenant rental payments; Complete documentation required for capital budget business cases;Assist with the process of property certifications such as BOMA, LEED, WELL etc.;Provide a high level of customer service to all clients, colleagues, tenants requiring assistance this includes verbal and written communication;Assist in handling of emergency situations and all building operator inquiries;Perform duties as required by Allied's Standard Operating Procedures;Maintain and keep up to date building information data;Ensure drawing management system is current and up to date; andAdminister security, rent, and damage deposits.

Develop and maintain tenant satisfaction and retention by providing timely responses;Maintain, track and report on work order status in maintenance reporting software system;Complete assigned duties with respect to Allied Sustainable Well Being & Occupant Engagement Programs;Attend tenant meetings as required;Maintain and keep accurate all tenancy information relating to address;Responsible for preparation and control of purchase orders and coordinating work with trades; ensureaccurate billing of work;Completion of monthly accruals for review and approval by Property Manager;Completion of variance analysis on quarterly basis for review and approval by Property Manager;Collect and report on the collection of all tenant rental payments;Prepare reconciliations of tenant accounts, as required;Assist with review & delivery of year end recovery adjustments; ensure statements are sentaccordance with lease requirements and deadlines;Review proposed annual billings from accounting for accuracy;Assist with operating and capital budget preparation; complete documentation required for capitalbudget business cases;Assist with and/or complete data entry of budgets into accounting software;Assist with the process of property certifications such as BOMA, LEED, WELL etc.;Provide a high level of customer service to all clients, colleagues, tenants requiring assistance thisincludes verbal and written communication;Ensure all files, including electronic files, are complete and accurate and have valid and executeddocumentation;Assist in handling of emergency situations and all building operator inquiries;Perform duties as required by Allied's Standard Operating Procedures;Assist the team in all administrative areas;Maintain and keep up to date building information data;Ensure drawing management system is current and up to date; andAdminister security, rent, and damage deposits.

My career achievements and responsibilities included:Policy & procedure documentation, implementation and ongoing management● I successfully project managed the firm’s implementation and roll out of it’s Quality ManagementSystem (QMS), in line with ISO9001:2008 (inc. obtaining certification from the National Standard Authority of Ireland for same) as well as the transition of the QMS to ISO9001:2015 ; and● I successfully managed the documentation, implementation and on-going maintenance of various firm Standard Operating Procedures (“SOP’s”) including:o A document which outlined the IT infrastructure in the firm from back end build i.e. servers to end-user devices i.e. laptops / computers;o A Risk Management policy including the recording, categorisation, analysing and actioning of risk items; ando Business Continuity procedure(s); ando Several HR, Marketing, Operational and service delivery SOP’s.Researching, implementing and managing firm systems and softwares● I researched, prepared business cases for, implemented and managed new IT projects, systems and softwares in the firm, including:o An internal IT helpdesk - to manage IT queries and issues;o Insightly – a cloud based CRM system;o Sophos Intercept X – antivirus protection;o Mimecast Targeted Threat Detection – email management software.o IBM Mass 360 – a mobile device management software; ando Huddle – a cloud based file storage & project management software for enterprise.On-going planning, coordination, monitoring, and reporting with regards to overall firm strategy anddepartmental plans i.e.:● I successfully planned, participated in and presented at several Senior Management strategy / planning days in my time in the firm. I was responsible for, and successful in, maintaining a detailed and clear record of firm plans and monitoring the effectiveness of the Firm’s plans throughout the year;● I established and managed the firm’s weekly and monthly executive group’s meetings .

Working alongside Tom Ponsonby, founder and CEO, and Quinton Campbell, digital marketing consultant, my role involved implementing a marketing plan to increase interest, i.e. sales and the number of clients, in exSite’s sub-brand eDentist (websites designed for dental practices in Ireland).I gained experience in various aspects of digital marketing including: * on and offsite search engine optimisation; I became familiarised with on & off site SEO and different techniques for affecting a websites visibility i.e. press releases, back linking, blogging & on site methods such as keyword relevancy, internal linking and fresh relevant content * email marketing and newsletters; I assisted in the layout, content and design of the company’s monthly email which is sent to over 800 users * social media campaigns; I utilised social media outlets such as Facebook, Twitter & LinkedIn to help exSite reach new potential clients as well as strengthen their brand name & online presence * sales & market research ; In my time at exSite I compiled a database of all registered dentists in the Republic of Ireland. I organised this list, of almost 800, by priority i.e. if they did not already have a website or if they did but the quality of said website was poor. Narrowing the list down to approx. 300 potential leads I then began to contact the dental practices via email and phone to determine if they were a ‘hot lead’ i.e very high potential.