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Highly motivated, organized and goal-oriented professional with experience in Healthcare, Non-Profits, and Management Systems. My passion is leveraging technology to streamline processes and ensure accurate data capture. Specializing in quality assurance initiatives that lead to increased productivity through process improvements and efficiency gains across all departments. Accomplished team player who is able to work well independently as well as part of a larger team. Proven ability to learn quickly, assess problems & initiate corrective processes while managing multi-departmental tasks and providing high quality service standards
Jewish Family Service Of St Paul
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Office ManagerJewish Family Service Of St Paul Jul 2023 - PresentUnited States
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Office ManagerAlzheimer'S Association Greater Missouri Chapter Nov 2019 - Aug 2023St. Louis, Mo -
Client Services Support SpecialistAlzheimer'S Association Of Greater Missouri Nov 2016 - Nov 2019Saint Louis, Missouri
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Helpline Specialist (Volunteer)Alzheimer'S Association® Feb 2014 - Nov 2016Greater St. Louis AreaProviding information and referral services to persons who call the 24/7 Helpline. Assisting caregivers and persons with dementia by providing emotional support, teaching caregiving strategies, directing them to Chapter programs (support groups and educational events) and community resources. Providing Level 1 Care Consultations to assist callers to address immediate concerns. -
Senior Resource ConsultantIndependent Jan 2012 - Aug 2012I assisted seniors and their families in identifying issues and concerns related to aging and developing action plans to address those issues and concerns. I educated seniors and their families about care options, housing options, as well as community and government resources. I directed them to legal and financial specialist as needed.
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President/CeoHomewatch Caregivers Of The East Valley Sep 2009 - Jun 2011Phoenix, Arizona AreaAs an independent franchise owner of Homewatch CareGivers of the East Valley, I was responsible for operations, planning, business development, sales, marketing, human resources, recruiting, payroll, training, customer service, billing, scheduling, bookkeeping, accounting, quality management, community education and outreach.
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Business AnalystMedpro Jun 1999 - Oct 2002As a Business Analyst, I acted as the primary contact between MedPro users and the medical information management software vendor IDX. I provided support and training for users. I was responsible for formatting and producing billing statements and medical claim forms (electronic and paper). I developed ad hoc reports for managers and directors. I was responsible for the month-end close process and month-end reporting. This job required a comprehensive understanding of medical billing, including procedure and diagnosis coding, fee schedules, encounter processing, payment and adjustment processing. It also required expert problem-solving, critical thinking, and interpersonal skills.
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Business AnalystTully Health Systems Oct 1995 - Apr 1999Tully Health Systems was a company that sold a dental practice management software program. My previous experience as Director of Dental Operations at CIGNA Healthcare provided Tully with the business expertise to design and develop an innovative integrated practice management software system that allowed for chair-side treatment planning, check-out, and appointment scheduling. In addition to software design, my responsibilities included testing, report development, project management for new client conversions, on-site training and support for new installations, trouble-shooting and issues managment, process improvement, and client relations.
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Director Of Dental OperationsCigna Healthcare Sep 1993 - Oct 1995I was responsible for all aspects of operations for a large dental group practice (approximately 100 employees). Financial responsibilities included managing a $9 million operating budget in which 85% of the revenue was from capitated managed care plans. Human resources responsibilities included: overseeing recruitment, training, and development of clinical professionals and para-professionals, as well as administrative staff, providing compensation analysis, managing the annual performance review and merit process. Change management was also an important part of my job: change of reporting structure, change of computer system, additional offices opened.
Jane Cox Skills
Jane Cox Education Details
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Health Care Administration -
Health Science
Frequently Asked Questions about Jane Cox
What company does Jane Cox work for?
Jane Cox works for Jewish Family Service Of St Paul
What is Jane Cox's role at the current company?
Jane Cox's current role is Highly skilled operations professional with a background in Healthcare, Non-Profits, and Management Systems. Excellent problem-solver, loves to learn new things, loves process analysis and improvement..
What is Jane Cox's email address?
Jane Cox's email address is gu****@****ptd.net
What is Jane Cox's direct phone number?
Jane Cox's direct phone number is +160232*****
What schools did Jane Cox attend?
Jane Cox attended Arizona State University, San José State University.
What are some of Jane Cox's interests?
Jane Cox has interest in Poverty Alleviation, Social Services, Education, Health.
What skills is Jane Cox known for?
Jane Cox has skills like Healthcare, Home Care, Elder Care, Healthcare Management, Healthcare Industry, Managed Care, Healthcare Consulting, Team Building, Public Speaking, Hospitals, Customer Service, Healthcare Information Technology.
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Jane Cox
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