I am a highly experienced and qualified, values-driven leader, and continuous learner, specialising in business management and organisational development.Having held roles across the Government, Higher Education, Private and Not-for-Profit sectors, my key skills include: Business, People and Project Management; Communications (Strategic and Operational); Community/Stakeholder Engagement; Contact Centres; Corporate Governance; Emotional intelligence; General Management; Human Resources Management; Leadership (Change, Diversity and Inclusion, Strategic, Operational); Organisational Development; Security and Emergency Management.One of my proudest achievements in my career to-date is being commended by the Government of South Australia for my ‘invaluable service’ leading the business establishment of, and major scale-up of, the South Australia COVID-19 Information Line, in unprecedented conditions.I view leadership as a privilege and responsibility, not an entitlement. I am driven to provide excellent customer service, and business improvement at a strategic and operational level. I achieve this through people and process driven progressive, innovative, and collaborative approaches. My strengths include the depth and breadth of my experience and qualifications, my emotional intelligence and customer-focus, my high-level of organisation and ability to multi-task, and my lens and skillset in good governance, diversity and inclusion, and strategic thinking.Colleagues, friends, and family describe me as hardworking, organised, authentic, articulate, perceptive, inclusive, resilient, trustworthy, dependable, conscientious, diligent, emotionally intelligent, and a person of integrity. I am known as the “go-to” person for getting jobs done, problem solving, and remaining calm and finding solutions under pressure.I am currently undertaking the Executive Master of Business Administration (MBA) postgraduate program, and hold an Honours Degree of Bachelor of Psychology and a Certificate IV in Mediation, amongst other formal qualifications and training including current Mental Health First Aid, and Responding to Abuse and Neglect (RAN) certifications.Dedicated to community service, I have always enjoyed serving on Boards, Committees, Governing Councils, and Communities of Practice, and have previously provided mentoring to University Graduates and numerous candidates of the Skilling SA program through the Office of the Commissioner for Public Sector Employment (OCPSE). I continue to be a professional member of AHRI and IPAA.