Jane Dresbach Email & Phone Number

Greater Chicago Area

Provide retail associate training and merchandising plan to support key home improvement and electronic stores Drive acceptance and execution of Bosch corporate merchandising plans at 130 National Account locations in 3 statesProvide associate training and maintain all appliances to a ‘showroom’ ready standardCultivate strong customer relationships built on trust and reliabilityAccomplished trainer for various size audiences – trained over 1,500 retail associates to dateProven ability to demonstrate the benefits of products to retailersSelected to provide solution responses for customer question hotline to aid in retailer support

Active in new retail store location opening and building an initial client base Executed opening and closing procedures, including detailed sales reporting to District ManagerStrong contributor to daily sales plan and shopper conversionSold, consulted, executed special orders for clientele based on their personal needsBuilt a large referral driven client base through excellent customer service

Remotely managed 12 to 20 Field Representatives throughout the country. Included screening, interviewing, hiring, training, successful execution of corporate initiatives, comprehensive coverage of key retail accounts strategic down to in-store tactics while promoting the features and benefits of the PlayStation family of products at retail. Built rapport with retail associates, management and consumers to encourage their support of PlayStation at retail, maintain excellent relationships with all departments within SCEA. Led district team based on in-store execution performance matrix, often leading the national team scores Worked closely with all levels of the program, both retail and corporate, to share best practices, give field feedback for current and future projects, and actively promote the field achievements of my team.Managed all accounting needs for the district including payroll, expense and travel coordination for myself and team under budget consistently, as well as semi and annual reviews for all Representatives.Often chosen to extend management responsibilities to other districts in need of support.

Hired and managed teams that traveled to different locations daily to promote products for client companies. My teams and I were responsible for maintaining product in remote warehouses, maintenance and care of leased vans, as well as calculating amount of product needed for each location.

Scranton, Pennsylvnia

Administered surveys to children at military bases in the United States and Europe for the Department of Defense. Responsible for contact with participant families to insure statistically representative sample. Also coordinated collection process with military points of contact.

District Manager July 1993 - September 1995 Managed 10 Field Supervisors, each responsible for 25 - 30 merchandisers, in a four state area. Trained and motivated all members of my team, oversaw operation of 20 plus programs executed weekly for both national and local accounts. Developed and built client relationships on local level. Managed my team's productivity against budget.Operations Manager October 1990 - June 1993Transferred to corporate headquarters to develop national roll out for major client. Trained headquarters staff. Managed Market Coordinators covering 30 markets. Supplied clients and sales staff with detailed weekly status reports and market summarie. Often traveled to demonstrate our field training procedures to clients.Account Supervisor January 1987 - September 1990Developed territories in client market areas. Recruited, hired and trained field personnel. Supplied clients with weekly status reports on execution, orchestrated fulfillment of the field service representatives' supplies.Field Service Representative September 1986 - December 1986Created and maintained relationship with retailers in my territory. Continually exceeded quotas. Effectively routed territory to consistently increase productivity.