According to the company's development direction, formulate the company's overall market (brand image, user volume, market position, etc.) development strategy and goals;Having worked in the highly competitive cross-border e-commerce retail space for over 10 years, I am energized and inspired to lead teams that drive business growth by creating customer-centric experiences to build brand loyalty. Unique to the cross-border e-commerce retail space, high repeat customer revenue is critical to store success. I understand how to earn and keep loyalty.Those who have worked for me, and with those I have worked with, appreciate my ability to think forward, create a vision, set goals, and coach team members to improve their sales and customer retention skills. I create a customer-centric environment. I attract and retain top performers by analyzing commission structures and conducting market research on key competitors. I propose a new performance-based commission structure to incentivize high performers.My secret to success is summed up in three words: plan, prepare and stick with meI have a favorite quote... "The winner is the dreamer who never gives up!" !
Listed skills include Communications Planning, Corporate Communications, Crisis Communications, Integrated Marketing, and 21 others.