Operated a Curves for Women fitness center with positive cash flow in a down economy. Responsible for all aspects of the daily business operations including hiring, training and program development. Developed motivational programs to promote healthy lifestyle and weight loss Active in community outreach programs such as the local food bank where 6000 pounds of food was collected and donated each holiday season. Teen mentor at the local High School in which overweight teen girls came to the facility to learn proper nutrition and how to work out resulting in improved self-esteem and socialization.Developed a policy and procedure manual the business and an employee handbook

President of Valley Hospitality requested that I assume the Marriott General Manager position and oversee the conversion from Wyndham to Marriott. This conversion took place over a 5 month period and involved remodeling of guest rooms, remodeling of public areas and the addition of a Starbucks. The hotel and restaurant remained open and profitable during and after the conversionImplemented all POS, guest software and employee training on scheduleThe hotel was sold out on the first day of conversion.Raised revenue and met all departmental budgets while maintaining labor and food costs

Provided strategic, operational and fiscal leadership while maintaining the highest service standards at all assigned locations.Developed and promoted entry level associates to leadership positions; Designed and implemented a GM/AGM training program Developed a Valley Hospitality in house quality assurance program which exceeded all brand standardsDesigned and implemented, in conjunction with marketing, a customer service training program

Managed all daily aspects of hotel operation.Ranked in the top 10% of all Hampton Inn’s for guest satisfactionExceeded corporate goals and recognized for success Less than 3% employee turnover during my tenure Maintained very high QA scores with Hilton Corporate