Janeen Metevia Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Denver, Colorado, United States

In this role, I was directly responsible for ensuring that a successful implementation process (approximately 6-8 weeks) was executed for up to 15 clients/projects at a time until the transition to the service delivery team.Project Management - Closely managed the implementation process and related tasks through understanding my clients' current practices.

Denver, Colorado, United States

• Tasked with vetting inventory solutions to various industry business owners of all sizes. My directive is to voice the company’s objectives to potential partners and build strong relationships with them to ensure.
• Focus on sales process management and opportunity closure.
• Listen to customers to understand their needs and work out how to best assist them by problem solving, education and technology solution leadership.
• Work with my internal team to develop solutions and proposals driven by the customer’s requirements.
• Provide training and implementation direction and act as the escalation point of contact and customer advocate.

Broomfield CO

In this role, I was responsible for the implementation process by consulting with clients in order to understand their business processes with the intent to understand their training needs. Continuously engaged with customers to ensure implementations were strategically planned and provided onsite and online training on the simPRO suite of products as they.

Broomfield, CO

• Responsible for system and product demonstrations to prospective benefits insurance brokers and employer customers as well as providing consultative services to the broker partners and employers during the sales.
• Consulted with brokers and all size employer groups ranging from small (<100) to over 5,000 consumers as well as partnering with internal departments.
• Managed the process from initial inquiry through contract execution and implementation hand-off.
• Focused on gaining knowledge, training and streamlining processes.

Denver, CO

• Hired at ground-level position and was consistently promoted within the account management and customer service ranks. Ultimately managed customer accounts from 200 - 2000 lives with a book of approximately 150 group.
• Responsible for developing and implementing account management strategies to ensure persistency, profitable growth and identify cross-sell opportunities.
• Coordinate and implement enrollment meetings for clients and brokers by effectively partnering with appropriate resources while taking multi-site locations into consideration.
• Proactively monitoring and analyzing account metrics and reports.

Denver, CO

• Provided disability and life group quotes by working closely with our broker partners and internal sales representatives. Also worked closely with internal sales, service and home office counterparts to ensure all.
• Assisted in acquisition of new business for group disability and life products by providing in-house support for three sales representatives.
• Maintained and communicated renewal information on inforce policies to brokers and customers.
• Analyzed underwriting risks, trends, costs and administrative commitments on a case by case basis.