Sr. Learning & Performance Manager
Emeryville, California
Managed Training Operations including: creating the corporate training & development strategy, service model and organization, the management & oversight of $2.5M training budget, 9 person staff, vendors, and projects, compliance training, onboarding and curriculum management.• Rolled out an innovative new sales onboarding program including: self-directed, on the job assignments, an on-line, cloud based learning tracking system, and sales skill-building. This program resulted in a 20%… Show more Managed Training Operations including: creating the corporate training & development strategy, service model and organization, the management & oversight of $2.5M training budget, 9 person staff, vendors, and projects, compliance training, onboarding and curriculum management.• Rolled out an innovative new sales onboarding program including: self-directed, on the job assignments, an on-line, cloud based learning tracking system, and sales skill-building. This program resulted in a 20% increase in production from prior training. • Designed, developed and facilitated “AAA Manager Boot camp” focused on building branch manager skills. A significant result included meeting revenue targets for the first time in 9 years.• Implemented corporate-wide compliance training meeting federal and state tracking and monitoring requirements while reducing employee injuries on the job.• Created professional development portal providing affordable, self-directed learning for all employees 24/7 from any computer.• Implemented Workday HR and Financial systems on-line learning saving $75K in training costs and creating re-usable learning content for future use.• Re-configured Learning Management System eliminating $40K in outside consulting fees. • Designed and facilitated annual leadership meetings and sales kick off sessions aligning managers around the corporate strategy, goals and priorities. Show less