Lending Protection Manager
I was responsible for utilizing the Lender Development Program to assist credit union lenders increase protection solution sales. I provided ongoing coaching and motivation to build relationships and strengthen management commitment via face-to-face or virtual channels. I finished 2016 at 100% credit insurance premium to goal; 180% Guaranteed Asset Protection to goal; and 157% Auto Referrals to goal. I was instrumental in the support of the implementation of a new product by showing the greatest focus on the utilization of the tool in a way that positively impacted results. This success led to the nationwide offering of this product in 2017. Empathy, Maximizer, Woo, Communication, and Arranger are my Strengths Finder Top 5 Themes.