Jane K. Harris Email & Phone Number

Austin, TX, US

Austin, TX

Manage 2 million dollar residential and commercial market transformation program that includes both retail products (markdown and instant rebate) and CoolSaver, client relationship, budget and forecasting, lead internal program team and stakeholder coordination, trade relations, and program implementation strategy.Acts as SME on Instant Rebate measures for.

Manage implementation of two Residential Retail Products Programs, acts as SME for program teams on retail product measures, provide operational support on large portfolio that includes both residential and commercial measures.

Managed invoicing and reporting for residential program totaling over half a million in revenueDeveloped, presented, and implemented customer service complaint resolution process for two programsAdvised managers on best practices, program design optimization for Residential Energy Efficiency programsSME for retail products programMidstream Lighting Trade.

Lead residential direct install team of 3 field staff and 3 office staffDeveloped Program Manual and corresponding process documents to facilitate process optimizationDesigned and generated reports in Salesforce and Excel to ensure smooth program operationsProposed and implemented customer experience strategyDesigned email templates and newsletters in.

Provided administrative and operations support to Program Managers on 4 residential programsEntered, modified, and tracked data in Excel and Salesforce Prepared data for batch uploadsProcessed rebate applicationsSub-Contractor - Program AssistantAugust, 2016 - December, 2016Provided administrative, operations, and program support to Project Managers

Boulder, CO

Evereve is a contemporary clothing boutique that empowers women to feel more beautiful in their everyday lives. As a Sales Associate and Stylist, I created an inclusive, positive, uplifting environment to encourage customer's to explore and embrace their personal style, and leave the store feeling more confident and radiant than when they came in.

Aspen, CO

Assisted Director and Program Manager with the implementation of a global non-profit. Conducted research for Annual Report, designed and wrote monthly fundraising emails, quarterly newsletters, and blog posts, co-organized annual fundraising event which raised over 70k in funds, and performed data entry and queries to evaluate the success of marketing.

Boulder, Colorado, United States

Denver, CO

• Served as a Legislative Intern and Policy Assistant for House Majority Leader Dickey Lee Hullinghorst for the duration of the legislative session in the Colorado House of Representatives.
• Provided administrative office support
• Conducted research to support policy goals
• Provided morning briefing on local and national news
• Primary point of contact for public relations and constituent services
• Drafted correspondence to constituents, general public, and legislators

Longmont, CO

• Lone Hawk farms is a small scale, organic, garden to table farm and event venue that focuses on sustainable farming practices utilizing clean energy technologies. Assisted in coordinating marketing and cultural events.
• Conducted guided farm tours for potential partners, environmentalists, and community members
• Managed booth at farmer's market and educated customers on product and brand
• Daily maintenance of organic garden-to-table farm
• Provided event support (farm dinners, weddings, company parties, fundraisers, etc.)

Broomfield, CO

- Customer service oriented sales- Provided styling and wardrobing services for men and women- Assisted in styling store windows- Maintained store visual standards- Cash-wrap