Jane Kilpatrick Email & Phone Number

Framingham, Massachusetts, United States

IT Business Analyst for Enterprise Data and Analytics

Salem, NH

• Work with Product Managers and business representatives to provide high quality business requirements, develop system requirements and/or process solutions to address business, technology and customer needs.
• Lead business analyst in the development of a terminal data store to provide a holistic view of merchants connectivity and aid in the replacement of 162,000 merchant point of sale (POS) devices, resulting in a savings.
• Collaborate with stakeholders and technical resources to create user stories and translate those stories into features that can be built by the development teams.
• Create workflow diagrams to visually represent business processes.
• Participate in design sessions to translate customer needs into business requirements and anticipate use cases and user stories.
• Support testing and attend demos to insure business needs are met.

Salem, NH

• Manage project teams of up to 16 Actuate and Java developers including direct reports, off-shore employees and consultants on the development of reporting for Merchant Services. This system provides authorization.
• Manage Merchant Reporting development team on the Actuate platform as well as Java development of Report Dashboard monitoring tool.
• Size projects and requests for change and plan resources to meet deliverable dates.
• Drive project execution including software design, documentation, QA functional testing, implementation and deployment to ensure successful implementation.
• Ensure successful delivery of new functionality by closely managing design reviews, issue management and closure, code reviews, defect remediation, performance testing and production deployment implementation planning.
• Establish solid working relationships with partner teams and work collaboratively with product owners, BSAs, and QA team.

Lowell, MA

• Manage project teams of up to 15 Java developers including direct reports, off-shore employees and consultants on the development of a suite of applications for the Information Reporting Integrated System (IRIS). This.
• Lead IRIS application development including SOAP and REST web services, reporting services (BAI, Swift, ISO, ANSI), balance and transaction loaders, and front end customer support tool.
• Size projects and forecast both resources and dollars with budgets ranging from $20K to $4.6M.
• Manage projects from initial inception through final completion, defining and documenting project scope and objectives, creating project plan, resource allocation, schedules, monitoring and reporting on project.
• Facilitate and lead high level and detail design sessions with cross functional teams.
• Function as Scrum Master for a team of Business Analysts, Software Developers and QA Testers utilizing the JIRA Agile software project management tool.

Lowell, MA

Software Developer Lead & Vice President (June 2008 – June 2010)Responsible for the software design and development on IRIS java applications using Spring framework. Applications including the BAI report generator and the IRIS Customer Support Tool, which is used by the business and production support to view transaction data, reporting status, loader.

Bedford, MA

Master Of Science (Ms), Computer Science

Master Of Science (Ms), Applied Mathematics

Bachelor Of Science (Bs), Mathematics