Jane Koon Email & Phone Number

Singapore

Singapore

Singapore

Singapore

• Administrative support to Business Planning Managers for business planning for restaurant operation• Liaise with franchisees from Hong Kong/China/Malaysia/Indonesia on the standard operating procedures• Assist franchise partners in new outlet set up, product R&D and marketing / branding initiatives

Central Singapore

Personal Assistant to Managing Director who owns a chain of restaurants.Job Responsibilities:• Provide day to day administrative support to Managing Director and ensure follow-up for office daily operation, travelling schedule arrangement (booking schedule & hotel arrangement) and liaise with landlord on tenancy agreement, maintenance services of restaurants • Recruitment & selection process - posting job ads on websites and shortlisting candidates and conducting interviews• Issue relevant letters to staff for appointment, confirmation, increment and updating of staff leave records and attendances

Singapore

Job Responsibilities:• Be the focal point-of-contact for the assigned customer accounts and support all customer service activities• Handle and manage customers' queries/order/feedback to ensure prompt follow-up and closure; liaise closely with the customer to assist the Export Compliance Administrator in the compliance of the export/trade regulations and standards• Communicate with other departments and inter-company to resolve problems, expedite orders and manage customers’ parts shipment schedule• Process warranty claims and transactions to ensure that claims are handled efficiently and appropriately Support customer AOG requirement as per Company’s AOG commitment to customers• Develop and implement new processes or improve current processes in the support of the Company's continuous improvement culture

Singapore & Hong Kong

Profile Summary:Years of experience in customer support role, including all areas of presentation, product implementation and organization of marketing events and conferences.Ability to manage the sales process from initial point of contact, presentations, proposals, through contract negotiations and execution. Able to speak Cantonese and Mandarin fluently which is an important factor in managing and expanding the Hong Kong corporate customer base to achieve sales turnover targets.Promotes revenue growth among existing corporate customer accounts through a process of continuous interaction and understanding of customer's requirements. Consistently exceeds sales targets and customers’ expectations.Builds and maintains good working relations with corporate customers and obtains constant feedback on product/service quality and market information and provides pre-sales and post-sales technical and product/service support.

Bachelor Of Business, Major In Accounting

Post Graduate Diploma For Training & Development