Janel Beehner Email & Phone Number

Roanoke, Va, Us

While in this role, I processed member financial transactions while supporting branch operations, and matched both customers and non-customer to the best product to meet their financial needs, including opening and serving most product types.

While in this role, I handled all initial client communication through phone, email, and text message, including conversion of inquiries into consultations, as well as calendar management for two attorneys and one financial planner. I also completed initial intake of client files, as well as facilitated client meetings, including preparation and notarization of legal documents.

Jefferson College of Health Sciences was purchased by Radford University, and subsequently renamed to Radford University Carilion. I was moved to the Admissions office to serve as Events and Communication Coordinator. Thus, my employment has been continuous since April 2017.While in the role, I recruited prospective students, both first-time freshman and transfer/nontraditional students, through one-on-one meetings, information sessions, college fairs, and continuing education conferences, across all programs offered and throughout the state and region. I planned and lead a comprehensive array of vital recruitment and yield events independently, efficiently, and accurately, with active faculty participation, as well as spearheaded increased social media engagement to drive recruitment.

Roanoke, Virginia Area

Jefferson College of Health Sciences was purchased by Radford University, and subsequently renamed to Radford University Carilion. The president of Jefferson College of Health Sciences was moved to a new role within the former parent company, and I was moved to the Admissions office to serve as Events and Communication Coordinator. Thus, my employment has been continuous since April 2017.I served as an executive assistant to the president of the college, encompassing calendar management, Board of Directors governance, executive-level meeting participation and recordkeeping, interviews, and customer service via phone, email and in-person interactions with executives at all levels, as well as constant flexibility of hours, duties and services. I also provided administrative support for the nursing department, including direct support of three undergraduate programs, one graduate program, and the department chair.

Roanoke, Virginia Area

While at Revolv, I supervised a cross-functional dental insurance team, encompassing billing & eligibility, broker management, order fulfilment, and collections. While there, I created and implemented quality monitoring, with a 15% increase in accuracy within the first six months. I also established inventory and shipping controls, leading to a reduction in inventory shrink and overall cost savings.

Roanoke, Virginia Area

While at Wells Fargo, I supervised a team of agents who assisted customers with their overdrawn checking and savings accounts. I was also heavily involved in our training and development programs. I created multiple training programs, job aids, and development materials, all of which were used to great success. I was also active in the community, representing Wells Fargo and my department; I led a campaign within the company that helped us raise over $5,000 for a local food bank.

Roanoke, Virginia Area

While at Stanley Steemer, I successfully consolidated sales and operations for locations in West Virginia, Charlottesville and Harrisonburg into one central location in Salem, Virginia. I also led the transition of our office from a paper-and-pencil operation to a consolidated online application, complete with sales and service analytics. I increased our average order by approximately $23 per order by focusing on cross-selling, hands-on sales experience, and direct sales.