Product Manager
CurrentTo be an outsource manpower, take charge of the product manager of Air Macau's Macau headquarters e-commerce department. Provide customers with requirement documents, technical support, and feasibility analysis.There will be UI designers to help draw prototypes, and the product mamger only needs to study feasibility and functional design, while also performing technical analysis and development documentation (also serving as a SA).Products include Douyin applets, online check-in, paid baggage, paid seat selection, Alipay applets, third-party customer service platform intergration, etc.After September 2023, the newly established Air Macau Zhuhai branch had many new hires joined, so those products will gradually be divided, After 2024 I had been focus on a solution for optimizing existing features.Air Macau's official website is built on Alibaba Cloud, with main channels including web, H5, app, WeChat applets Douyin applets, and Alipay applets. The goal is to provide a complete end-to-end service for pre-flight, in-flight, and post-flight experiences, with paid services as a source of revenue. Additionally, third-party products bundled with airline tickets will be introduced, offering passengers more choices. Promotion of the concept that "an airline is not only about selling tickets, but providing complete travel services" is emphasized.