Jane Lester Email & Phone Number

Surrey

Previous and current contracts involve:# Checking mortgage files for compliance# Writing regulation summaries# Researching and writing e-learning storyboards and question banks for online learning # Writing corporate material such as House Style Guides and debt information factsheets# Editing bid content, reports, magazine articles, company documents and online material. Quality assuring material before publication to ensure grammatically correct and suitable for the intended audience.

Compiling legal tables from manuscript proofs for publishers of legal text books used by the legal profession. Proofreading and editing documents.

Freelance

Researching, writing and maintaining regulation and licence summaries for use by SMEs.

Investigating complaints about government departments and agencies in the UK and the NHS in England. Identifying, obtaining and evaluating evidence. Liaising with witnesses and complainants. Report writing.

Regulation of social workers. Planning and conducting investigations following best practice; Analysing complex documents and information; Interviewing witnesses and drafting witness statements; Identifying, obtaining and evaluating evidence; Writing detailed evidence-based reports recommending interim suspension orders or transfer of the case to be heard at a public civil hearing; Instructing solicitors to present the case and giving ongoing instruction during attendance at the hearing.

Assessing suitability for registration of providers of child care and nursery education. Inspecting childminders, nurseries, creches and after school clubs for care and foundation stage education provision. Writing reports for publication on the internet. Investigating complaints about nursery settings and applying recommendations and actions on an escalating tariff of compliance.

Responsible for:Teaching/Lesson planning/preparing resources/Liaising with teaching and non-teaching staff/Liaising with external agencies

Design and delivery of insurance, sales and customer service training to 70 staff

Ifs Level 3 Certificate In Mortgage Advice And Practice

Btec Level 7, Advanced Professional Certificate In Investigative Practice

Specialising in: Law, Evidence, Procedure & Best Practice Advanced Statement Writing & Giving Evidence Effective PEACE & PACE Interviewing.

Bed (Hons), Education