Janeli R. Bitor Email & Phone Number

South Bend-Mishawaka Region

South Bend-Mishawaka Region

South Bend-Mishawaka Region

*Utilize creative sourcing strategies to identify a high quality, diverse candidate pool in an efficient, cost effective manner.*Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals.*Closely partners with the hiring manager in order to understand the manager’s business function and corporate goals. *Routinely meets with manager to benchmark process, adjust strategy, set expectations and drive the hire/no hire decision.

South Bend, Indiana Area

* Developed leads for business and collaborated with internal team to ensure client satisfaction and revenue growth* Collaborated with senior management in development, documentation and implementation of new business operations to improve workflow process using internal CRM

South Bend, Indiana Area

* Increased territory base by 14% over goal in 2014* Maintained and managed a $5.2 million territory by partnering and negotiating with bookstores and driving online digital sales for 16 universities and colleges in Northwestern Indiana * Designed and produced custom, innovative and turn-key solutions to address customer needs, drive critical business adoptions and meet organizational needs resulting in a $800,000 revenue increase in one year.* Drove growth of e-learning software and increased digital registrations and sales* Continued customer service year round and provided additional training for new faculty for better implementation of course materials and program*Collaborated with management and internal team to develop strategies

Upper Saddle River

* Coordinated marketing initiatives for a $300 million division of the leading textbook publisher * Experience in interviewing potential hires for marketing division* Wrote product information and marketing copy for company and external websites, such as Amazon and Barnes and Noble * Planned, scheduled, wrote, and submitted creative email marketing campaigns for targeted markets * Consulted with marketing teams on strategy and positioning of Pearson products, product branding, and demonstrations for national/regional conferences, seminars, and special events *Managed all communication with staff for pre/post events, oversaw onsite logistics, and supervised set-up and tear-down of exhibit property

Upper Saddle River, Nj

* Coordinated and edited a marketing assistant internal handbook currently used by the marketing departments in the U.S. and internationally to train new hires* Prepared and coordinated major events such as the Winter and Summer National Sales Meetings and promotional conferences * Assisted in developing sales tools as well as the preparation of marketing and promotional plans * Managed and updated entries in the customer databases and on-line sales tools* Prepared and updated monthly expenses and sales reports that tracked current titles including sampling, inventory, and YTD sales number to monitor industry visibility* Managed responses to all incoming inquiries from 250 sales representatives promptly and efficiently

Lincoln Park, Nj

* Strengthened customer service by keeping loyal customers up to date on new products * Worked collaboratively within a team-oriented environment to track, monitor and review over 125 client interaction per day * Identified areas that require research and assisted in finding resolutions when needed

Medford, Nj

* Managed daily appointments, conferences and meetings for CEO and President* Developed and updated an electronic and physical organizing system* Exercised independent judgment, decision-making abilities and high level of confidentiality * Acted as liaison between executives, associates and employees* Provided top quality customer care to strengthen client relations