Jane Ling Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Greater Chicago Area

►Think1. Craft and articulating the product vision through the strong rationale2. Facilitate co-creation workshops / cross-functional design thinking workshops3. Adapt lean philosophy and experiment with the design process►Make4. Communicate experiences using user flows, user journey maps, early concepts, wireframes, interactive prototypes, high fidelity mockups5. Work with cross-functional teams and communicate with stakeholders on design decisions6. Scope and estimate efforts accurately and prioritize tasks and goals independently7. Manage multiple products with a timeline►Check8. Present design direction to team members and senior management9. Use data, user research, user testing, and analytics to help make recommendations and iterate on the product10. Give feedback/design critique to peers►Technology & Tools Sketch, InVision, Miro Board, Abstract, Axure, Figma, Google Material Design System, Salesforce Lightning Design System

Greater Chicago Area

https://chenjaneling.com/►Bounce Children Foundation website designRedesign the organization’s website leading to a 60% traffic increase. ►Domestic Violence Action Center website evaluationConducted usability review and heuristic evaluation to uncover 53 usability issues; provided directions for the future redesign.

Greater Minneapolis-St. Paul Area

►Scrum UX Lead1. Worked with product owner and customer to extract features that will meet user needs and improve business results, wearing many UX hats to develop a variety of UX deliverables from personas to mock-ups. ►UX Research1. Conducted quantitative and qualitative research to uncover user experience insights of Siemens PLM software; provided design recommendations to executive management.2. Conducted user testing to identify unexpected user journey and task drop off point, which saved cost by reducing risk of rework. ►UX Suggestion Process Management1. Proposed a workflow process model for incoming user experience suggestions from external customers and internal employees; created and managed a SharePoint data list to record user experience issues; held weekly meeting to prioritize and review user experience suggestion decisions.

Greater Minneapolis-St. Paul Area

Provided project management and customer service to major customers of webTrader product. 1. Prioritized project production issues, customer requests and tasks to meet schedules with minimal or no supervision. 2. Delivered application within an established time frame including initial setup, testing and deployment. 3. Participated in 24x7 production support. 4. Experience in database management and database system administration.More information see: http://www.oati.com/Solution/Energy-Trading-RIsk-Management/Trading-Scheduling

Master, Electrical Engineering

Courses & Projects: Digital Signal(Speech & Image) Processing, Graphic Design & Movie Production, Multimedia Data Compression(JPEG &.

Bs, Electronic Information Science And Technology

Activities and Societies:  Vice Chairman of Youth Volunteer Association.  Intern at Guangdong TV Station in China from July 2008.