Janell Andersen Email & Phone Number

Coordination and management of participation in the various SBA guarantee programs bank wide. Provide training and education to all appropriate staff relative to SBA programs and compliance to the associated SOPs. Review all files that include SBA supported individual loan requests at or in excess of $100,000 to insure full SOP compliance before the loan.

Buffalo/Niagara, New York Area

Worked in tandem with the Relationship Manager to provide the best loan structure to benefit the client and the bank while adhering to the policies and procedures necessary to protect the bank’s reputation with the U.S. Small Business Administration. As an SBA Specialist, I evaluated eligibility for credit enhancement, provided term and pricing guidelines..

Recruited by the owner, a former customer at Citizens Bank, to reorganize and streamline operational processes in preparation for industry certification and accreditation. Held functional responsibility for human resources, information technology, internal communication, finance, and inside sales.

Managed a $30 million Small Business loan portfolio comprised of commercial mortgages, term loans, and lines of credit. Cross sold Interest Rate Risk Services, Foreign Exchange, Cash Management and Merchant services. Achieved consistent deposit growth, in excess $22 million under management. Consistently performed in the top 10% in fee income and loan.

BANK OF AMERICA, Buffalo, New York 1999 – 2002Relationship Manager/Vice PresidentManaged a $15 million Small Business Services portfolio comprised of commercial mortgages, term loans and lines of credit, letters of credit, and SBA loans. Solicited new customer base throughout western New York in support of portfolio growth. Cross sold additional business.