Avp, Client Service Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Janelle Anthony Email & Phone Number
AVP, Client Service Manager
at
Cambridge Savings Bank
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
AVP, Client Service Manager
Location
Greater Boston, United States
Company size
Who is Janelle Anthony? Overview
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Quick answer
Janelle Anthony is listed as AVP, Client Service Manager at Cambridge Savings Bank, a with 395 employees, based in Greater Boston, United States. AeroLeads shows a matched LinkedIn profile for Janelle Anthony.
Janelle Anthony previously worked as Assistant Call Center Manager at Eastern Bank and Business Client Success Specialist Team Lead at Cambridge Trust Company. Janelle Anthony holds High School Dipolma from Stoneham High School.
Company email context
Email format at Cambridge Savings Bank
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Cambridge Savings Bank
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Profile bio
About Janelle Anthony
Experienced banking professional seeking an exciting and demanding position within the financial industry to match my attractive personality and tenacity for success. A strong and trusted leader, trainer, and mentor to fellow colleagues as well as an accomplished Assistant Branch manager. Motivated and driven to provide the best service to clients; internal and external. Proficient in assisting commercial development officers, strong interpersonal and communication skills, ability to build lasting client relationships, negotiate deals, and effectively position company offerings in competitive landscapes.
Current workplace
Janelle Anthony's current company
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Cambridge Savings Bank
9 roles
Janelle Anthony work experience
A career timeline built from the work history available for this profile.
Assistant Call Center Manager
Jul 2024 - Oct 2024
Business Client Success Specialist Team Lead
Jun 2022 - Aug 2024
Loan Workflow Specialist - Client Resource Center
• A detail-oriented colleague in the loan subdivision of the Client Resource Center. Manages workflow of Commercial and Residential loan Salesforce cases. Assigns and delegates work as appropriate. Responses quickly and accurately to Commercial loan inquiries and escalates as needed to management. Assists Client Resource Center with loan inquiries for incoming client calls. Collaboration on various projects: Voice of the Client complaint team member. Testing and training for new document housing core system, rewriting of process and procedures of Client Resource Center.
Feb 2021 - Aug 2022
Senior Digital Banking Specialist
• Leader in department and go to person for questions and inquiries• Processed daily work – Online banking Enrollments, Verifications. • Managed workflow within Salesforce; assigned work as needed. • Managed incoming email communications from all clients – internal & external.• Handled all incoming client calls including complex commercial clients. • Played key role in acquisition of another financial institution.• Trained and developed new colleagues along with temporary call agents.
Apr 2019 - Feb 2021
Assistant Branch Manager
• Assisted in Main Offices’ daily growth for core deposits and loans. Worked closely with the Senior Management team (President and CFO) in developing new commercial client relationships. Maintained relationships beyond account opening and was go to person for commercial client concerns. Fostered the development and mentored career paths of new tellers and personal bankers. Processed all teller side transactions, handled platform maintenance, maintained sales goals, and outperformed management expectations. Worked with Retail Training and Development in implementing new training materials. Assisted in the cross training of all bank tellers for new universal role.
Sep 2013 - Apr 2019
Senior Customer Service Associate
Sep 2010 - Sep 2013
Bank Teller
Sep 2010 - Jul 2011
Bookkeeper/Csr/Service Desk
Sep 2005 - Feb 2011
Team & coworkers
Colleagues at Cambridge Savings Bank
Other employees you can reach at cambridgesavings.com. View company contacts for 395 employees →
DO
Desmon Overshown
Colleague at Cambridge Savings BankBoston, Massachusetts, United States
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SK
Sam Kinasewich
Colleague at Cambridge Savings BankSandwich, Massachusetts, United States
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JC
Jessica C.
Colleague at Cambridge Savings BankGreater Boston, United States
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VA
Vivi Amarantidis
Colleague at Cambridge Savings BankArlington, Massachusetts, United States
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SP
Steven Parente
Colleague at Cambridge Savings BankSaugus, Massachusetts, United States
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DR
Diane Ryan
Colleague at Cambridge Savings BankBelmont, Massachusetts, United States
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LZ
Li Zhu
Colleague at Cambridge Savings BankSomerville, Massachusetts, United States
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DM
Donna M Kapotas, Cams
Colleague at Cambridge Savings BankCambridge, Massachusetts, United States
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LS
Louie S.
Colleague at Cambridge Savings BankMelrose, Massachusetts, United States
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SG
Sharon Gates
Colleague at Cambridge Savings BankBurlington, Massachusetts, United States
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Desmon Overshown
Colleague at Cambridge Savings BankBoston, Massachusetts, United States
View →
SK
Sam Kinasewich
Colleague at Cambridge Savings BankSandwich, Massachusetts, United States
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JC
Jessica C.
Colleague at Cambridge Savings BankGreater Boston, United States
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VA
Vivi Amarantidis
Colleague at Cambridge Savings BankArlington, Massachusetts, United States
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SP
Steven Parente
Colleague at Cambridge Savings BankSaugus, Massachusetts, United States
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DR
Diane Ryan
Colleague at Cambridge Savings BankBelmont, Massachusetts, United States
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LZ
Li Zhu
Colleague at Cambridge Savings BankSomerville, Massachusetts, United States
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DM
Donna M Kapotas, Cams
Colleague at Cambridge Savings BankCambridge, Massachusetts, United States
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LS
Louie S.
Colleague at Cambridge Savings BankMelrose, Massachusetts, United States
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SG
Sharon Gates
Colleague at Cambridge Savings BankBurlington, Massachusetts, United States
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1 education record
Janelle Anthony education
FAQ
Frequently asked questions about Janelle Anthony
Quick answers generated from the profile data available on this page.
What company does Janelle Anthony work for?
Janelle Anthony works for Cambridge Savings Bank.
What is Janelle Anthony's role at Cambridge Savings Bank?
Janelle Anthony is listed as AVP, Client Service Manager at Cambridge Savings Bank.
Where is Janelle Anthony based?
Janelle Anthony is based in Greater Boston, United States while working with Cambridge Savings Bank.
What companies has Janelle Anthony worked for?
Janelle Anthony has worked for Cambridge Savings Bank, Eastern Bank, Cambridge Trust Company, Northern Bank, and People'S United Bank, N.A..
Who are Janelle Anthony's colleagues at Cambridge Savings Bank?
Janelle Anthony's colleagues at Cambridge Savings Bank include Desmon Overshown, Sam Kinasewich, Jessica C., Vivi Amarantidis, and Steven Parente.
How can I contact Janelle Anthony?
You can use AeroLeads to view verified contact signals for Janelle Anthony at Cambridge Savings Bank, including work email, phone, and LinkedIn data when available.
What schools did Janelle Anthony attend?
Janelle Anthony holds High School Dipolma from Stoneham High School.
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