Janelle Benjamin Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Managing program database and full host journey:• Co-led closing/transition of entire TED Circles program into TED Memberships. • Managed the host journey and back-end program database from onboarding to renewals. • Established, optimized and documented program processes which enable efficiency and personalization.• Maintained an accurate and clear program database, translating records and data into monthly status reports and sharing trends. • Created and revised compelling communication and tactics across host journey. • Proposed, edited, and created multimedia host resources according to program needs and host feedback.Moderating host communication channels and community: • Served as the first point person for Circle hosts across program touch points and provide hosts with a white-glove experience. • Oversaw program inbox, responding in a timely manner and providing support.• Moderated all program social and internal platforms to locate great content; flagged potential issues; and responded to queries. • Managed the social calendar and support in the creation of content, coordinating with internal communications team to create and/or share program content. • Oversaw host community platform, and create an engaging space where hosts share and connect with each other through content and additional resources. • Conducted statistical analysis and propose optimization strategy for social and internal platforms. Supporting strategic program initiatives and events: • Supported in developing newsletters and executing larger communication campaigns across social and internal platforms. • Executed event logistics and back-stage moderation of online events.• Oversaw the collection of content, feedback and stories from hosts so as to translate this into communication campaigns and strategic documents. • Amplified TED Circles hosts and programs’ insights and stories.

New York, Ny, Us

Production:• Co-produced and initiated conversation and participation among attendees for all TEDx Community events and hangouts, providing resources to attendees and answering questions.• Researched and associate produced for the TEDx Community podcast, “Solving For X,” creating a throughline for each episode.• Produced and edited multimedia assets for TEDx Community events.Program coordination:• Compiled, vetted, and sorted information from applications for all TEDx related conferences and events. • Moderated social media channels (Facebook, TEDxHub), flagging any content that warranted action by the team, recommending and responding to queries.• Served as the first point of contact for all TEDx organizers, overseeing TEDx Community team inbox. • Managed TEDx Community team editorial calendar, marking important dates and events.Writing and presenting:• Drafted social posts for Community/Learning & Engagement.• Presentations: TED All Hands, “TEDx Digital Stories”; TEDx team presentation, “TEDx Idea Challenge”.

Amherst, Ma, Us

• Raised over $5,000 in donations contributing to a $500,000 goal.• Built rapport with the Amherst College network of alumni and parents enabling them to maintain a lasting connection to the college.

• Present marketing opportunities to company management emphasizing the connection of university gyms and student life.• Presented management with key metrics on the positive effects of exercise on mental health, which was used in the investor pitch deck as the company built its “Utrackr” app.• Contributed to the creative aspect of app development through logo design and overall accessibility.

Nassau, New York, Us

• Trained 93 boys and girls, ages 14-16, in leadership skills, conflict resolution, and creative thinking,preparing them to become counselors the next summer• Provided community service opportunities to students around upstate New York• Instituted daily workout programs to promote fitness, health, and an active lifestyle

• Established Limited Liability Corporation through registration and contract forming.• Gutted and reorganized property to create living spaces for new potential tenants.• Attended meetings at various law firms and banks to review critical legal documents to create an LLCfor the property.• Responsible for Accounts Payable for the LLC.

Nassau, New York, Us

• Served as a direct line of communication between directors, parents, and campers• Supervised a group of 6 staff members by leading regular meetings, delegating daily tasks, andencouraging conflict resolution

Bachelor Of Arts - Ba, African-American/Black Studies, Political Science

High School Diploma