Daily receptionist duties, release of records, scanning into EHR, archiving charts, and billing duties (help with HRSA/medicaid applications) and also directly support staff and patients/clients of SEARHC.

• Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an IT database.• Ensure complete and accurate registration, including patient demographic and current insurance information.• Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.• Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.• Review details and expectations about the referral with patients.• Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).• Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.• Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.• Ensure that referrals are addressed in a timely manner.• Remind patients of scheduled appointments via mail or phone.Travel Duties:Coordinate, schedule and make all travel arrangements for patientsArrange reservations for transportation, hotels, or shuttle Prepare travel packet for patient prior to departureMaintain Spreadsheet of travel expenses for budgetary purposes

Daily receptionist duties, release of records, scanning into EHR, archiving charts, and billing duties (help with HRSA/medicaid applications) and also directly support staff and patients/clients of SEARHC.

Opening and closing of store, supervising during bingo hours, enforcing tribal members directions/policy, balancing money drawers and training new staff.

Cash handling skills,balancing skills, member service skills, ethical standards, financial service regulations, opening new accounts.