Janelle Sullivan Email and Phone Number
Janelle Sullivan phone numbers
I’m a UX Consultant helping businesses improve their project management and internal processes through smart, user-focused research and design solutions. I also run The Mango Project, where we’re tackling food waste, educating consumers about “imperfect” produce, and developing sustainable products like dried mangoes and skincare from mango seed oil.Whether it’s building a more sustainable environment physically or in our digital spaces—I’m all about practical, impactful solutions that consider the bigger picture and are future focused.
The Mango Project
View- Website:
- themangoproject.com.au
- Employees:
- 2
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User Experience ConsultantSelf-Employed Aug 2024 - PresentAs a User Experience Consultant specialising in project management and internal processes, I focus on designing and optimising systems that streamline workflows and improve team efficiency. My key responsibilities include:-UX Audits and Process Optimisation: I conduct detailed UX audits, particularly in the context of project management tools and internal systems, identifying pain points and opportunities for improvement.-Collaborative Workshops: I facilitate design thinking workshops with cross-functional teams to generate ideas, solve bottlenecks, and enhance internal processes, always keeping the user at the centre.-System Strategy Development: I collaborate closely with stakeholders to design and implement UX strategies that align with both business objectives and operational needs, ensuring smoother project execution and team collaboration.-Prototyping and Process Mapping: I create detailed wireframes and process maps for internal tools and systems, focusing on user flows that enhance team productivity and streamline project management workflows.-User Testing and Iteration: I lead user testing sessions, gathering feedback from real users (often internal teams), and iterating on designs to ensure they fit within the team’s daily workflow and enhance usability.-Agile Collaboration: I work side-by-side with development teams in Agile environments, ensuring that UX improvements are integrated smoothly into sprints and project timelines without disrupting ongoing work.-Data-Driven Insights: I leverage analytics and user feedback to make data-informed design decisions that boost team efficiency and improve the overall user experience of internal tools.My expertise lies in combining user-centred design with agile project management practices, ensuring that the systems and tools teams use daily are not only functional but also intuitive and tailored to their needs. I thrive on solving complex problems, improving processes, and driving collaboration.
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Co-FounderThe Mango Project Oct 2019 - PresentPerth, Western Australia, AustraliaThe Mango Project aims to re-purpose rejected fruit into quality skincare that connects people back to the land they live on, themselves and each other. -
User Experience Analyst/DesignerCurtin University Sep 2021 - Aug 2024Perth, Western Australia, AustraliaUtilising experience design and strategy within an end-to-end UX team to create and optimise both student and staff facing software products including the education portal.The role includes:-Engaging with stakeholders to align strategic direction-Facilitating both qualitative and quantitative research such as focus groups, workshops and surveys-Conducting personas, user flows, customer journey mapping, figma wireframing, prototyping and usability testing-Creating user stories and liaising with product owners and developers to ensure an agile implementation of intuitive, user friendly experiences-Testing and revaluating existing products for continuous optimisation -
Digital User Experience And Insights Support OfficerCurtin University Nov 2020 - Apr 2023Perth, Western Australia, AustraliaWorking alongside an analyst and development team to improve the Curtin digital student experience. This includes utilising Agile techniques and processes such as the SCRUM framework, and exploring design thinking methodologies to collaborate with students for user centric design. Within my role I have been given the opportunity to drive workshops and focus groups to assist in the creation of user stories and the development of future pipelines.Further support work conducted includes:-Approving workflows and making edits on the 'Current Students' website-Approving FAQ's for web suitability -Assisting with and facilitating solutions for account issues, bugs, outages, and general troubleshooting-Conducting training for content creation including web functions, writing and suitability -
Ben And Jerry'S HostHoyts Group Aug 2018 - Jun 2021Carousel, CanningtonPromoting the social, product and economic mission of a value driven business, whilst ensuring overall satisfaction of every customer experience.As a host I assisted the manager in performing staff evaluations, and overlooked the efficiency of the store.I have also been involved in recruitment; conducting group and personal interviews, and with developing local marketing campaigns for Hoyts Carousel. -
Innovation InternIxl Center - Center For Innovation, Excellence And Leadership Jul 2020 - Aug 2020United StatesTook a team of five people over a five week period to deliver a 10x new growth solution. -
Harvest ManagerSullivan Bros Plantation Dec 2013 - Oct 2019Carnarvon, AustraliaI was in charge of facilitating fruit harvesting at Sullivan Bros Plantation.Duties include but are not limited to:-Recruiting staff and providing inductions-Inspecting quality of produce outcomes-Ensuring machinery is in operation and complies with OH&S standards-Developing improvement initiatives to drive process efficiency
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Technical StaffCurtin University Mar 2019 - Jun 2019Bentley, Western Australia, AustraliaI filmed and edited a social media series for the promotion of the Curtin produced TV show Noongar Dandjoo. This involved traveling to different locations across WA, meeting local leaders and capturing the cultural specialities of the town, in order to raise awareness and promote tourism within the Noongar community. -
Social Events CoordinatorCurtin Marketing Association Jul 2018 - Dec 2018Curtin UniversityVolunteering in CMA: Organising, coordinating and promoting the club's social events. -
Jumpstart GraduateThe Communications Council Sep 2018 - Oct 2018Perth, AustraliaJump Start is a Perth based graduate program delivering the opportunity to build networks and gain an immersive understanding of how advertising agencies and industry work. The 8-week program was hosted across some of Perths top agencies and gave me holistic insights into creative, strategic and executive roles within the industry. -
LifeguardCarnarvon Aquatic Centre Oct 2014 - Sep 2018
Janelle Sullivan Skills
Janelle Sullivan Education Details
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International Business -
Mass Communication/Media Studies
Frequently Asked Questions about Janelle Sullivan
What company does Janelle Sullivan work for?
Janelle Sullivan works for The Mango Project
What is Janelle Sullivan's role at the current company?
Janelle Sullivan's current role is User Experience Consultant.
What is Janelle Sullivan's direct phone number?
Janelle Sullivan's direct phone number is +614970*****
What schools did Janelle Sullivan attend?
Janelle Sullivan attended Curtin University, Curtin University.
What skills is Janelle Sullivan known for?
Janelle Sullivan has skills like Social Media Marketing, Teamwork, Customer Service, Social Media, Leadership, Research, Adobe Premiere Pro, Google Ads.
Who are Janelle Sullivan's colleagues?
Janelle Sullivan's colleagues are Duncan Kirk.
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