Led and directed all aspects of the company’s operations, including:- Website customization function, display and content, product sourcing, cost control, and pricing strategy across all e-commerce platform.- Driving growth and operational excellence to maintain efficiency and productivity.- Product R&D, packaging design, cost and pricing control, innovating and maintaining product quality standards for manufacturing.

• Act as the main person of contact for HP India and focus on online store(s) updates following the HP shopping guidelines. Ensure all the content on the website across all devices are up-to-date and in fully operational.• Be in charge of the website campaign set up for HP India and to ensure the details and information reflects correctly as communicated from the country team during the campaign period and ensure all creative meets established quality standards.• Assisting the Regional Online Store Admin Lead to provide training to the new hire about the process and execution of website operation, functions and set up.• Recommend and implement architecture and design code that can be easily enhanced and reused for the site to improve the customer journey on the website.• Reviewing the website report on Magento BI as a regular basis in order to get more understanding on the product sales performance and customer shopping behaviour.• Assisting the country team on the website content translation for Hong Kong and China.

• To create a strategy plan for online brand marketing. Valuing and enhancing the proposed plan by analyzing the stock inventory, monthly social media and website performance report.Managing internal processes to support Marketing operations.• Manage the technical updates of the brand website, and third-party online sales platform in order to ensure and maintain on the products’ and marketing materials information.• Be in charge of the monthly post-mortem meeting with digital marketing team to review, discuss, evaluate and plan for company digital marketing strategy and direction.• Dealing and communicating with the third-party online sales platform in order to deliver the marketing and promotional plan. For example Lazada, 11street, Shopee and etc.

To support the doctors and NHS team to communicate effectively with non-English speakers and clients during their home visitation and patient hospital appointment to make sure that the both parties understand clearly during the whole communication process.

Be responsible for a variety of roles including of supporting the activities at Open Days as well as delivering campus tour, local areas tours to help prospective students and their families to experience the overview of the campus.

• To create relevant content in order to increase the visibility of the hotel social media platform, and create engagement between the resort and the respective communities based on the geographic market, target age group, including developing and expand community and blogger outreach efforts.• In charge of hotel independent and corporate website, by using IHG merlin and Wordpress in order to update the resort descriptions and information. • Create a monthly social media and website performance report to distribute to relevant department head by using the Google Analytics, Opera, and the hotel production report. • Achieved a growth of 200% direct online room booking on the ninth month of my career.