Janelle Calalang Email and Phone Number

● Spearhead all data entry duties for wholesale electronics company and enter hundreds of records per day.● Scan electronics into inventory system with over 99% accuracy while reporting to manager daily.● Packing, cleaning, and shipping of devices to ensure safety and quality of hundreds of devices.● Report to manager status updates throughout day to verify accuracy of inventory and orders every dozen entries.● Diagnose broken dozens of laptops, phones, tablets, devices as having hardware or software errors.● Transcribe all issues to prove functionality of hundreds of devices entered.● Expertly managed electronic inventory and optimized online resale operations, consistently achieving high customer satisfaction and maximizing sales through strategic pricing and engaging product listings.

- Spearheaded social media presence by creating engaging posts and scheduling content across various platforms to enhance brand visibility and reach- Developed and executed marketing campaigns to drive traffic and generate leads, resulting in a significant increase in client engagement and sales- Utilized Canva and Photoshop to design visually appealing graphics and promotional materials, ensuring consistent branding and message alignment- Managed contracts and assisted with filing processes, maintaining accurate documentation and ensuring compliance with company policies and procedures- Demonstrated strong organizational skills in coordinating tasks and priorities in a remote environment, contributing to the efficient operation of the realty business

● Memorize company products and services to resolve inquiries efficiently to provide support for clientele daily.● Perform data entry for dozens of active, pending, sell-side, sold listings for online and physical access to data.● Deliver great customer service and resolve inquiries daily to build a strong, recurring client base.● Keep office supply inventory stocked with all necessary paperwork for twenty realtors.● Receive checks from clients and retain bank information once a week after each sale.● Manage 6-line phone system to answer, screen, and forward calls.

● Accommodate exceptional customer service to dozens of participants and families.● Supervise up to 30 children at a time while keeping record of each child.● Ensure strong customer service standards throughout high-volume, fast-paced operations.● Communicate product knowledge to customers to advertise store products and increase revenue by 20%.● Developing store strategies to raise customers' pool to 15% to expand store traffic and optimize profitability