Janelle C. Email & Phone Number
Who is Janelle C.? Overview
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Janelle C. is listed as Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company at Ring, a company with 1505 employees, based in Buckeye, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Janelle C..
Janelle C. previously worked as Device & Product Safety Supervisor at Ring and Safety & Security Triage Advocate at Ring.
Email format at Ring
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About Janelle C.
I am currently an Executive Customer Specialist with a history of working in the technology and retail industry. Committed to providing first-class customer service and a positive experience.Address the highest level of escalations through various channels such social media, legal or from the founder of Ring. Strive to establish positive customer experience by proactively eliminant risks,engaging stakeholders, educating consumers on account security and safety practices. Perform negotiations to reach a fair resolution for both the business and consumer. Maintain organization's stability and reputation by adhere to business standard operating procedures. Provide first-class phone support via inbound and outbound calls daily, providing positive neighbor experience. While maintaining a high level of confidentiality for customers and company.Adaptable and flexible in a high stress, rapid changing dynamic environment. Personable with a great sense of humor.Specialties: Creative, very resourceful, volunteer, special events planning.
Janelle C.'s current company
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Janelle C. work experience
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Safety & Security Triage Advocate
Current-Handle escalations while maintaining Ring's stability and reputation by adhering to standard operating procedures. -Specialized in de-escalating and offering neighbors reassurance when they have a less then favorable experience with tact and composure. -Work alongside with Engineers, Legal, Subpoenas, Security Ops teams to triage specific escalation..
Account Logistics
-Assisting with Shopify orders, refunds, billing issues.-Process Shipping Labels.-Process and address device Theft reports and inquiries.-Create and implement SOP for efficiency.-Adhere to multiple workflows with high level of efficiency
Community Support Agent
-Address inbound calls/email/chat in a timely, accurate and professional matter with empathy.-Provide positive experience and resolution to neighbors and other other internal teams.-Troubleshoot device, account and security issues or concerns. -Prioritizing tasks while working efficiency in a fast paced environment.
Owner/Operator
-Marketing product and business via social media or B2B, build Relationships with local boutiques to offer products. -Promote items and create specials to capture business.-Performed research to analyze the behavior of customers, including purchasing habits, trends and preferences.-Design Products. Create highly desired product and purchase prints to.
Inbound Customer Service Representative
-Managed a high-volume of inbound and outbound customer calls.-Managed quality communication, customer support and product representation for each client.-Provided expert customer service to every Amazon caller.-Maintain up-to-date knowledge of policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each.
Colleagues at Ring
Other employees you can reach at ring.com. View company contacts for 1505 employees →
Robi Thomas
Colleague at Ring
Austin, Texas, United States, United States
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GA
Guillermina Alvarez
Colleague at Ring
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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MC
Martha Cantu
Colleague at Ring
Laredo, Texas, United States, United States
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DR
Daniel Ribeiro
Colleague at Ring
São Paulo, Brazil, Brazil
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TB
Tri B.
Colleague at Ring
Ho Chi Minh City, Vietnam, Viet Nam
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YW
Yi-Rong Wang
Colleague at Ring
Hsinchu City, Taiwan, Taiwan, Taiwan, Province Of China
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DH
Danielle Hertzog
Colleague at Ring
Pottstown, Pennsylvania, United States, United States
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EW
Errica Waldron
Colleague at Ring
Grand Junction, Colorado, United States, United States
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RM
Rheaume Mole
Colleague at Ring
Tempe, Arizona, United States, United States
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MB
Maria Banchero
Colleague at Ring
Seattle, Washington, United States, United States
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Frequently asked questions about Janelle C.
Quick answers generated from the profile data available on this page.
What company does Janelle C. work for?
Janelle C. works for Ring.
What is Janelle C.'s role at Ring?
Janelle C. is listed as Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company at Ring.
Where is Janelle C. based?
Janelle C. is based in Buckeye, Arizona, United States while working with Ring.
What companies has Janelle C. worked for?
Janelle C. has worked for Ring, Rescued Rumps, and Amazon.
Who are Janelle C.'s colleagues at Ring?
Janelle C.'s colleagues at Ring include Robi Thomas, Guillermina Alvarez, Martha Cantu, Daniel Ribeiro, and Tri B..
How can I contact Janelle C.?
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