Janelle C.
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Janelle C. Email & Phone Number

Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company at Ring
Location: Buckeye, Arizona, United States 6 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company
Location
Buckeye, Arizona, United States
Company size

Who is Janelle C.? Overview

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Quick answer

Janelle C. is listed as Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company at Ring, a company with 1505 employees, based in Buckeye, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Janelle C..

Janelle C. previously worked as Device & Product Safety Supervisor at Ring and Safety & Security Triage Advocate at Ring.

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Email format at Ring

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Ring

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Profile bio

About Janelle C.

I am currently an Executive Customer Specialist with a history of working in the technology and retail industry. Committed to providing first-class customer service and a positive experience.Address the highest level of escalations through various channels such social media, legal or from the founder of Ring. Strive to establish positive customer experience by proactively eliminant risks,engaging stakeholders, educating consumers on account security and safety practices. Perform negotiations to reach a fair resolution for both the business and consumer. Maintain organization's stability and reputation by adhere to business standard operating procedures. Provide first-class phone support via inbound and outbound calls daily, providing positive neighbor experience. While maintaining a high level of confidentiality for customers and company.Adaptable and flexible in a high stress, rapid changing dynamic environment. Personable with a great sense of humor.Specialties: Creative, very resourceful, volunteer, special events planning.

Current workplace

Janelle C.'s current company

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Ring
Ring
Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company
santa monica, california, united states
Website
Employees
1505
AeroLeads page
6 roles

Janelle C. work experience

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Device & Product Safety Supervisor

Current
Sep 2024 - Present

Safety & Security Triage Advocate

Current

United States

-Handle escalations while maintaining Ring's stability and reputation by adhering to standard operating procedures. -Specialized in de-escalating and offering neighbors reassurance when they have a less then favorable experience with tact and composure. -Work alongside with Engineers, Legal, Subpoenas, Security Ops teams to triage specific escalation..

Sep 2019 - Present

Account Logistics

-Assisting with Shopify orders, refunds, billing issues.-Process Shipping Labels.-Process and address device Theft reports and inquiries.-Create and implement SOP for efficiency.-Adhere to multiple workflows with high level of efficiency

Jul 2018 - Sep 2019

Community Support Agent

-Address inbound calls/email/chat in a timely, accurate and professional matter with empathy.-Provide positive experience and resolution to neighbors and other other internal teams.-Troubleshoot device, account and security issues or concerns. -Prioritizing tasks while working efficiency in a fast paced environment.

Jul 2017 - Jul 2018

Owner/Operator

Rescued Rumps

Buckeye, Arizona, United States

-Marketing product and business via social media or B2B, build Relationships with local boutiques to offer products. -Promote items and create specials to capture business.-Performed research to analyze the behavior of customers, including purchasing habits, trends and preferences.-Design Products. Create highly desired product and purchase prints to.

Jul 2013 - Dec 2018

Inbound Customer Service Representative

-Managed a high-volume of inbound and outbound customer calls.-Managed quality communication, customer support and product representation for each client.-Provided expert customer service to every Amazon caller.-Maintain up-to-date knowledge of policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each.

May 2016 - Jan 2017
Team & coworkers

Colleagues at Ring

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FAQ

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What company does Janelle C. work for?

Janelle C. works for Ring.

What is Janelle C.'s role at Ring?

Janelle C. is listed as Safety Operations & Executive Escalations Supervisor at Ring an Amazon Company at Ring.

Where is Janelle C. based?

Janelle C. is based in Buckeye, Arizona, United States while working with Ring.

What companies has Janelle C. worked for?

Janelle C. has worked for Ring, Rescued Rumps, and Amazon.

Who are Janelle C.'s colleagues at Ring?

Janelle C.'s colleagues at Ring include Robi Thomas, Guillermina Alvarez, Martha Cantu, Daniel Ribeiro, and Tri B..

How can I contact Janelle C.?

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