Janelle Maynard Email & Phone Number

Sutton, Massachusetts, United States

• Creates marketing materials such as customer presentations, sell sheets, ads, and other materials needed for internal marketing initiatives.• Works with 3rd party agencies on communication and marketing material needs.• Assists in the development and design of product packaging.• Collaborates internally with others teams to develop and implement marketing campaigns that resonate with business objectives.• Works with our Agency of Record to ensure alignment in the development and maintenance of website and social media.• Tracks key performance indicators.

Haverhill, Ma

• Developed project timelines and tracked projects to achieve target production dates for new and existing packaging.• Documented project correspondence via project notes and attachments for reference.• Facilitated and streamlined communication internally and externally between sales, marketing, regulatory, artwork production, and procurement teams.• Modified packaging artwork as needed such as adding logos, changing fonts, moving design elements, etc.• Collaborated with Cedar’s Regulatory Team to review all proof approvals for legal compliance, color, and graphic accuracy.• Collaborated with design agencies to create product photography, e-commerce images, product catalogs, and point-of-sale materials.• Created and maintained records of product artwork, die lines, printer specification, and package recycling information.• Managed art for miscellaneous projects such as employee business cards, on site signage, and digital/print ads.• Oversaw the transition of all Product Labels to be in compliance with the 2016 FDA Nutrition Facts regulations.

North Andover, Ma

• Front Desk Administration duties, including checking patients in and out, scheduling appointments, creating Sales Receipts in Quickbooks, answering phone calls, and updating patient charts.• Created and maintained a Wordpress website for the practice.• Created Print Marketing such as Promotional Flyers, Informational Handouts, and Direct Mail.• Provided light IT and technology consulting. For example, I introduced an online calendar that allows staff & doctors to book appointments more easily and helped improved workflow at the Front Desk.• Maintained Digital Marketing efforts including Social Media, Email Marketing, & posting Events to online calendars.• Assisted with onboarding and training new employees.

Wellesely, Ma

• Lead the project of Redesigning epill.com in 2017, making it Responsive for Mobile Users. This project resulted in significantly less phone calls from confused customers, less spam traffic and approximately a 30% increase in the Average Order Value and 50% increase in Conversion Rate.• Updated all e-commerce platforms regularly with new product information and photographs.• Used Illustrator and Photoshop to create marketing materials for e-pill.• Assisted in management of Social Media for e-pill.• Assisted in management of Google AdWords and Amazon PPC Campaigns.• Photographed new products for online catalogs and web stores.• Answered phones and emails as a customer service representative.• Ensured orders were fulfilled on-time with ShipRush (USPS) and Worldship (UPS).• Processed sales receipts, invoices, sales orders and credit memos in Quickbooks.• Initiated and helped carry out email marketing campaigns and mailings.Altered the e-pill CADEX Watch to make it more appealing and user friendly by replacing rubber straps with stretchy, customizable beaded watch straps, creating the CADEX Platinum. This product was featured on the Katie Couric Show.

Norwood, Ma

• Used Illustrator and Photoshop to create informational pages of our jewelry product to show Buyers such as Cold Water Creek, Bon Ton and JCPenney.• Manipulated product images with Photoshop to send over seas for our vendors to create.• Created, documented and organized precise vector art that was used to create metal earrings.

Norwood, Ma

• Assisted in designing of multiple projects each week. Clients include Dunkin’ Brands, IDG Enterprise, TGIFriday’s and Hasbro.• Built and designed basic websites with HTML, CSS, and Wordpress• Designed signage, flyers, postcards, business cards, brochures, and unique marketing products.• Designed UI elements for mobile apps on iOS and Android.• Maintained all company social media.

Medford, Ma

• Created vector art designs for apparel and helped design and maintain company website.

Boston, Ma

• Handled money and assisted customers by suggesting gifts, giving directions, explaining Boston history, and packing bought souvenirs.

Ux/Ui Certificate Program

Courses: Information Architecture in Web Design Human Factors and the User Experience Measuring User Engagement Usability Testing.

Bachelor Of Fine Arts (Bfa), Illustration

Activities and Societies: ReStore, MasspirgCourses covered: - Conceptual and technical illustration techniques - Narrative, color.